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Reviews of Edinburgh Motor Inn

4 out of 5
Edinburgh Motor Inn
61 Princes Way/ Corner of Toorak Ave, Warragul, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 239 reviews" "
Rating 8 - Good. 115 out of 239 reviews" "
Rating 6 - Okay. 32 out of 239 reviews" "
Rating 4 - Poor. 19 out of 239 reviews" "
Rating 2 - Terrible. 9 out of 239 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway
Stayed 1 night in Jan 2024

6/10 Okay

Lynette

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Edinburgh Motor Inn Management on 13 Jan 2024
Thank you for choosing to stay with us! We appreciate the time taken to leave a review.

10/10 Excellent

Alida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Late after hours checkin was not a problem - code was provided by reception. Clean spacious room with microwave. Friendly staff. 5min walk to train station.
Stayed 1 night in Dec 2023
Response from Edinburgh Motor Inn Management on 13 Jan 2024
Thank you for taking the time to write a review. We are so please you enjoyed your stay. Thank you for choosing to stay with us!

8/10 Good

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, which is most important to us, and the room was a good size in which we could actually relax. Although not 'fancy', our room had everything we required for our stay.
Stayed 1 night in Dec 2023
Response from Edinburgh Motor Inn Management on 27 Dec 2023
Thank you for taking the time to leave a review. We are so glad you enjoyed your stay! :)

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Convenient place for a short stopover
Stayed 1 night in Nov 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
Thank you for your review :)

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
Thank you for staying with us :)

10/10 Excellent

Joy

Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
We are so glad you enjoyed your stay. Thank you for taking the time to leave a review.

10/10 Excellent

Rosemary

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Reception was welcoming and they were very helpful in coming to show us how the heating worked. Down side was the towels in the bathroom were fraying and the bedspread was past its use by date only minor things. The other point would be the have instructions in the room on the use of the heater and a map with dining facilities in the town. Apart from those minor things, it was an enjoyable stay.
Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
Thank you for taking the time to leave a review and feedback. We will pass this onto the owner and hopefully we are able to update the towels and bedspreads soon.

8/10 Good

Tony

Liked: Cleanliness, staff & service
Room was great peaceful stay.
Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
Thank you for choosing to stay with us :)

4/10 Poor

Kerryn

Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
We are sad to hear your stay wasn't as you expected. We'd love to hear more feedback from you to help us improve.

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Quieter than expected. Nobody at reception so not easy to order breakfast.
Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 14 Oct 2023
Thank you for your review and we are glad you enjoyed your stay. Sorry we couldn't provide you with breakfast. Unfortunately we don't have the capacity to have a 24 hour reception, however you could have always rang the reception bell or called the afterhours number to order breakfast, we live on site, so we could have quickly arranged this for you. The after hours number was in your room and on reception door. We hope to have you stay again with us :)

10/10 Excellent

Barbara

Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 3 Dec 2023
Thank you for taking the time to leave a review :)

8/10 Good

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Oct 2023
Response from Edinburgh Motor Inn Management on 14 Oct 2023
We think so to and it is great to have feedback about our prices. Thank you for staying with us :)

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room excellent service
Stayed 1 night in Sep 2023
Response from Edinburgh Motor Inn Management on 14 Oct 2023
Thank you Rose, we are so happy you enjoyed your stay :)

4/10 Poor

Helen F

It was ok
Stayed 1 night in Sep 2023
Response from Edinburgh Motor Inn Management on 14 Oct 2023
Hi Helen, we are glad our budget motel worked for you. Thank you for choosing to stay with us :)

4/10 Poor

Sophie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No soundproofing between rooms. Not enough towels provided for number of guests booked including no bath mat. Shower was not cleaned from prior guest. Fridge was rusty. Room was dusty/smelly. No one was around to discuss room, and we were unable to wait around for someone to arrive…had to park in side street as all car spots were taken.
Stayed 1 night in Sep 2023
Response from Edinburgh Motor Inn Management on 17 Sept 2023
We are very sorry that you had a poor experience with us. Unfortunately we don't have the capacity to have a 24hr reception, but are open until 8:30pm. We do live on site and can always be reached by the after hours number, which is in your room and on reception door. We can also be reached by pressing the bell outside reception. As you checked in before 8:30pm and had a late check out, I'm not entirely sure why you couldn't make contact with anybody about these issues. We would have loved the opportunity to rectify these issues or change your room if we were made aware. We are very sorry that the housekeepers missed giving your room adequate towels and that the shower wasn't clean properly. It is completely unacceptable and we will be raising this issue with them. We are glad you found a park on the nearby side street, this side street has 24hr cameras operated by our motel. Again we apologize for your experience with us.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Hi Shaun, Thank you so much for taking the time to leave a review! Warm regards,Edinburgh Motor Inn Management

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities and friendly staff
Stayed 1 night in Sep 2023
Response from Edinburgh Motor Inn Management on 17 Sept 2023
We are glad you enjoyed your stay :)

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Thank you so much for taking the time to leave a review! :)Warm regards,

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack looked after us very well
Stayed 2 nights in Sep 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Thank you so much for taking the time to leave a review! :) We are glad Jack could help you out.Warm regards,

8/10 Good

Di

Liked: Cleanliness, staff & service
Value for money
Stayed 1 night in Aug 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Thank you so much for taking the time to leave a review! Warm regards,Edinburgh Motor Inn Management

8/10 Good

Joy

Liked: Cleanliness, staff & service
Room wasn't serviced, had to ask for tea, coffee etc
Stayed 2 nights in Aug 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Thank you so much for taking the time to leave a review! :) Unfortunately we don't have the capacity or staff to offer daily room services. We only offer room services for guests staying 7 nights or more, however we are more than happy to service any guests room when it is requested :)Warm regards,

8/10 Good

lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Thank you so much for taking the time to leave a review! :)Warm regards,

10/10 Excellent

Yi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Edinburgh Motor Inn Management on 12 Sept 2023
Thank you so much for taking the time to leave a review! :)Warm regards,

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet the bed was very comfortable and heating was very efficient
Stayed 1 night in Jul 2023
Response from Edinburgh Motor Inn on 9 July 2023
Thank you very much. It has given a positive energy to the staff and we will strive to improve on this.Hope to see yourself soon.RegardsVinodManagement ServicesEdinburgh Motor Inn

6/10 Okay

Ben

Disliked: Staff & service
I booked this hotel for a local event and had limited time to get ready. A formal black tie event. Upon arrival I went to reception and there was no one there. There were a large number of people outside who advised they also had come to check in and there was no staff to check anyone in. We had a bus organised to pick us up at 5, so with limited time already on arrival, this very much upset me as it took over an hour for the only staff member onsite (A Cleaner) to let me into my room more than an hour after my arrival. I nearly missed the bus to the event due to not enough time to get ready. The room itself was ok, minus the holes in the walls and Band-AIDS on light switches. In future I will not stay here. It was very inconvenient for them not to have someone else look after the front desk regardless of why they weren’t there. Terrible.
Stayed 1 night in Jun 2023
Response from Manager, Edinburgh Motor Inn on 9 July 2023
Unfortunately there was an issue at the motel with one of the staff. This was the first time it happened and new Management is working on to improve it and it has already happened.ThanksVinod

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Garry

Travelled with family
Liked: Staff & service
Clean. Power points not working. No bedside lights,
Stayed 1 night in Apr 2023

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convnient
Stayed 2 nights in Mar 2023

8/10 Good

Marie and Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and adequate for our overnight stay thank you.
Stayed 1 night in Feb 2023
Response from Cynthia :-) on 23 Feb 2023
Thank you for your feedback, im glad you bith had an enjoyable stay.

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Franz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and being so close to town was amazing also the lady at front desk was awesome thank you
Stayed 1 night in Feb 2023
Response from Cyn on 7 Feb 2023
Thank you Franz, :-)

10/10 Excellent

ALLAN

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Comfortable, clean and friendly
Stayed 1 night in Feb 2023
Response from Cynthia. on 3 Feb 2023
Thank you Allan,

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Cynthia. on 3 Feb 2023
Thank you Angela

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cynthia was very helpful and obliging
Response from Cynthia. on 8 Jan 2023
Thank you Joy, always here to help and assist in anyway possible.Will see you again soon.

8/10 Good

James

Stayed 1 night in Jan 2023
Response from Cynthia. on 3 Feb 2023
Thank you James

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the size of the room
Response from Cynthia on 7 Jan 2023
they very spacious.

8/10 Good

Tanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay for my small family. Will be back again.
Response from Cynthia. on 31 Dec 2022
Glad to hear Tanya. :-)

10/10 Excellent

Tabatha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Room was nice and clean
Response from Cynthia. on 26 Dec 2022
thank you Tabatha, glad you enjoyed your stay.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfortable place
Response from Cyn on 20 Dec 2022
Thanks Noel.

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to the Main Street and very quiet Bed was fantastic and very friendly staff
Response from Cyn on 20 Dec 2022
Thank you for the feedback,we are glad you had a great time.

4/10 Poor

Phil

Business traveller
Disliked: Amenities, property conditions & facilities
Booked a room for the night on a 14 hour round trip for work, tv reception was ordinary and there was no hot water in the morning Should have just slept in my truck
Stayed 1 night in Nov 2022
Response from Cyn on 20 Dec 2022
Hi Phil, we are very sorry to hear that, we will try to rectify the issues.thank you for the feedback.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine for what I needed
Stayed 1 night in Oct 2022

8/10 Good

Bianca

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was spacious and plenty of tea and coffee. Bed was confy and balcony great. The down side was no where to clean your mugs and the curtains, heat pump and bathroom fan needed a very good clean.
Stayed 2 nights in Sep 2022

6/10 Okay

dayne

Stayed 1 night in Sep 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in a good location, although a bit noisy with trains going by regularly.
Stayed 1 night in Sep 2022

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checkin staff treated me like I taking up her time, not polite at all. The rooms where clean but very dated. People coming and going all night which meant I had a very broken sleep.
Stayed 1 night in Sep 2022

6/10 Okay

Glenn

Stayed 1 night in Aug 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Comfortable, good size room. Good location Room could do with a little maintenance and freshen up.
Stayed 1 night in Jul 2022