Wards River Holidays from AU$1,631

My stay at the New Orleans was an ok experience. I checked in and the room I was provided was hot and the ac didn’t work. Called the front desk to let them know receptionist said will have a technician go to the room to check on it. 1 hr pass by and no technician so I called again and same receptionist answered and said the same thing about a technician was going to go to the room. 2nd hr pass and nothing so I called again and request a room change which 2nd receptionist was nicer to change my room and promised to add a fridge to the room but also never happened. Not sure if I would stay here again.

Staff was awesome and helpful

Was ok. Needs updating the rooms especially the beds

The hallways and room smelled like smoke . It was supposed to be no smoking .

We had one of the best hotel experiences we’ve ever had. The atmosphere is young, welcoming, design-driven, and genuinely comfortable. Denise, Fior, and Angela truly embody what great hosts should be: warm, attentive, and effortless in their communication. Everything felt seamless from start to finish. We were pleasantly surprised with a room upgrade, and the facilities were modern, spotless, and extremely comfortable. It honestly felt unreal to have such a high-quality experience at a price we could afford in New York. The location couldn’t be bette, close to everything we needed and just steps from the subway. We even enjoyed a lovely complimentary wine tasting, which was a great touch. We’ll absolutely be back on our next trip to New York.