Wanniassa Holidays from AU$459

I recently stayed at The Sebel Canberra Civic and while the location is excellent — centrally situated and within walking distance to Canberra City Centre — my experience left much to be desired. Firstly, although the hotel appears relatively new, the cleanliness was very disappointing. I found significant dust and even trash under the bed, raising serious concerns about whether the room had been properly cleaned prior to my stay. Secondly, I encountered an issue with the parking fees. I arrived on Friday, 18 July, and asked the reception about parking. I was told that it costs $3 per day. I even followed up around 10 PM to confirm whether the parking ticket needed validation, and the staff again assured me that the rate was a flat $3 per day. However, the next day I was charged $16. Upon inquiring, I was informed of a breakdown I was never told about: 6 PM – 12 AM: $3 12 AM – 6 AM (overnight): $10 6 AM onwards: $3 This discrepancy made me feel misled and unfairly charged. Transparency around fees is a basic expectation, and it’s unacceptable that this was not clearly communicated upfront. Overall, while the location is great, the lack of cleanliness and poor service around parking information significantly impacted my stay. I hope management addresses these issues promptly.

Overall, quite a nice and modern hotel. Friendly staff. Good food. However, we stayed in the apartments and there is NO AIR-CONDITIONING! The room was constantly hot and stuffy even in the middle of winter. We were told to open doors and windows to cool the room, which at this price point is outrageous. Very disappointing.

Stay was ok staff were lovely at check in but didn’t think this was a 5 star that people raved over. We stayed in the meandering room. No sports stations on the tv, facilities were low and wasn’t what we felt people raved about.

Great stay overnight trip. Lobby great rooms are outdated for QT standard in need of refresh.

Good breakfast and nice and clean facilities