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Reviews of The Waterlily Gardens

3 out of 5
The Waterlily Gardens
441 Pukekauri Road, Waihi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, room comfort
Off the beaten track
Very unique, memorable accommodation. Lovely rural location, so restful, the gardens are stunning. Loved it!!
Stayed 1 night in Nov 2020

10/10 Excellent

Rechelle and Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful spot, tranquility and a few Billion stars at night.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and a beautiful spot. The fire was awesome on a cold night. Our kids loved the upstairs bed! The cottage was modern and contemporary. Thanks heaps
Stayed 1 night in Jul 2019
Response from The Waterlily Gardens on 12 July 2019
Thank you for your review, we hope to see you all again soon :-) Kind regards The Waterlily Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is pretty nice, but it definitely a long way off the beaten track. Having looked for a facility in Hamilton, this is certainly not it! If you're looking for a romantic farm stay getaway this would be lovely, but if you're looking for something in town for an overnight break, this is probably not it. No one was there to meet us as advised, and we nearly got in the car and drove off, luckily someone did come eventually and we got booked in, l;ate be at least we had a nice bed to sleep in
Stayed 1 night in Jun 2019

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Cottage Escape
The Waterlily Gardens is a beautiful place to stay. Such a great spot to get away from it all and the amazing cottage has everything you could want. The log fire was great too!
Stayed 1 night in May 2019
Response from The Waterlily Team on 20 May 2019
Thank you for your review, we appreciate your feedback. Kind regards, The Waterlily Team

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We are warm blooded creatures, give us HEAT!
The Waterlily Gardens was a nice please to stay but for a few issues. The unit had a small wood stove where the guest is expected to get a fire going. I spent 45 minutes getting the fire going but the heat could only be felt when standing next to it. As we are uncomfortable with leaving something burning while we sleep so we let the fire burn down before going to bed. There was portable oil-filled radiator heater that wasn’t functioning properly as you had to be right up against it to feel any heat. As the room was still very cold, we went to bed fully dressed with our coats on. There were a few other issues: no hair dryer (expected), no remote for the TV (either find the remote or get rid of the TV), CD player (who carries CDs with them on vacation? Get Bluetooth speaker).
Stayed 1 night in Apr 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely long weekend
Lovely little cottages, tidy and clean. Stayed over Easter and was quiet, not set up for long stays as fry pan is tiny and there was no spatula, and a mis match number of plates. TV doesnt work well either so was hard to entertain daughter on rainy day, lots of card games. But we made do. Rachel was lovely and accommodating. Would definitely stay again, nice and close to everything. Loved seeing the rabbits hopping around. Close to Karangahake Gorge so we went early to miss the crowds.
Stayed 4 nights in Apr 2019
Response from The Waterlily Team on 20 May 2019
Thank you for your review, we appreciate your feedback. We have listened and will be replacing the TV's this week, we have also updated the pots and pans to full sized, and the kitchen utensils and crockery :-) We really loved having you all stay and look forward to welcoming you back again soon. Kind regards, The Waterlily Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Absolutely gorgeous cottage and surroundings. Highly recommend
Stayed 1 night in Apr 2019
Response from Waterlily on 6 Apr 2019
Thank you so much for your review, We really appreciate your feed back and look forward to welcoming you back again. Kind regards Rachael, Evan and the Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully set in lovely gardens it's a lovely spot of NZ. Nice and secluded so you really can get away from it all. Check in was easy and the host was very nice. The cabin had everything we needed for a night away from the kids. We had a nice walk around the gardens before sunset.
Stayed 1 night in Feb 2019
Response from Waterlily on 1 Mar 2019
Thank you for your review, we hope to see you again soon :-) Kind regards Rachael, Evan and the Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing garden, secluded. Water quality could be better
Stayed 1 night in Jan 2019
Response from Waterlily on 20 Jan 2019
Thank you for your review, We apologise for the water, the property is run on bore water, the water is high is Iron and other minerals, it is very safe to drink, but we know it doesn't look great in a glass! Next time you stay we would be happy to provide you with some bottled water, we like our guests to be 100% happy with their stay. Kind regards Rachael

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful cottage with prestine gardens, the host was friendly and accomodating.
Stayed 1 night in Jan 2019
Response from Waterlily on 20 Jan 2019
Thank you for your review, we hope to see you again soon. Kind regards Rachael

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family
It was a fantastic place to stay. There is a very nice Waterlily garden and Cafe just next to the accommodation. Karangahake gorge is just 10 mins away.
Stayed 1 night in Jan 2019
Response from Waterlily on 16 Jan 2019
Thank you so much for your lovely review. We hope to see you again soon. Kind regards Rachael

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning property, felt so secluded it was unreal
Stayed 1 night in Jan 2019
Response from waterlily on 15 Jan 2019
Thank you so much for your review. Kind regards Rachael

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little gem in Waihi, the owner Rachael was very friendly and greeted us at the gate. The Honeymoon cabin was amazing, it is located in a private setting and the views from the cabin were very nice looking at the natural beautiful trees and landscape.
Stayed 1 night in Jan 2019
Response from Waterlily on 13 Jan 2019
Thank you so much for you lovely review, we hope to see you again soon for another stay! Kind regards Rachael and Evan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Waterlily on 1 Jan 2019
Thank you for your review. Kind regards Rachael and Evan

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning cabin in a magnificent garden
Incredible self catering cabin in the middle of a beautifully manicured garden. Waking up with the sound of singing birds was a real treat, and we felt completely isolated even though the owners were not very far. The surrounding is breathtaking and we were advised to go to Falls Retreat for dinner, 5 min away, which was an excellent option.
Stayed 1 night in Dec 2018
Response from Waterlily on 23 Dec 2018
Thanks so much for such lovely feedback Fabien, we hope to see you both again next time you are out this way. Kind regards Rachael

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After lodging in the cities/towns on my travels the setting and cabin was a nice break from the rest of my trip. I wish I could have stayed longer! The owner was responsive and so welcoming when I arrived on the property. The gardens are beautiful and a joy to walk around and explore.
Stayed 1 night in Dec 2018
Response from Waterlily on 11 Dec 2018
Thank you so much for your review, we hope to welcome you back again. Kind regards Rachael

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secluded location in a beautiful garden. Perfect for unwinding from the rat-race.
Stayed 1 night in Dec 2018
Response from Waterlily on 9 Dec 2018
Thank you so much for your review, we hope to welcome you again soon. Kind regards Rachael

8/10 Good

Teresa, Waiuku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved where the property was situated; loved the gardens and the wee bush walk. The Lilypad was nestled on it's own with a lovely outlook on to the garden - providing us with the peace and privacy we like. The amenities were great and the hosts, lovely people who provided us with what we needed and then left us to it! There was nothing we disliked. However, we think an added comfy chair would be a bonus and we would have liked the oven to be a little more accessible than it was. Otherwise, fabulous :-)
Stayed 3 nights in Oct 2018
Response from Waterlily on 8 Nov 2018
Hi Teresa, Thank you so much for your lovely review. We really loved having you stay with us. We will work on the over position and a comfy chair for your next visit :-) Kind regards Rachael

10/10 Excellent

Isabella, Hamilton, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away from it all!
You wouldn't have thought Waihi was so close! The host were very friendly and helpful, and then left us too it..wish we had booked for longer than one night..definitely going there again.
Stayed 1 night in Sep 2018
Response from The Waterlily Gardens on 25 Sept 2018
Thanks Isabella, you guys were perfect guests! We hope to see you back here again soon. Kind Regards, Rachael

10/10 Excellent

Steve, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
Single night stay, Firewood on hand to keep the place warm and cozy. Would stay again, Was very wet so couldn't get to have a good look around the grounds, but sure do look like they would be amazing in the dryer months.
Stayed 1 night in May 2018

10/10 Excellent

Courtney, Te Aroha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful getaway
Such a beautiful spot for a night get away! So quiet and peaceful and the fire in our room was a huge bonus on a cold rainy night. Such a romantic night away, wish we had booked a second night!
Stayed 1 night in May 2018

8/10 Good

Laurence

Liked: Cleanliness, staff & service, room comfort
Peaceful and private location
One of two nice, private self contained units in midst of the waterlily gardens. Unfortunately the host had not been informed of our booking by Expedia so the room was not ready. We did a bit of site seeing while she fixed this.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great environment Old fashioned management
The location is beautiful and only a short drive to Waihi where I spent 2 days working The arrival is confusing with no clear signage to say where reception is. The website says check in available till 9 pm but I had received 3 voice messages at approx 5.30 pm to ask what time I was arriving. The access to my accommodation was through lawn with no designed driveway access. There was no working Tv and a rude sign saying that was because guests had caused the problem While the sheets were perfectly clean The towels and duvet cover smelt I will not be recommending this accommodation
Stayed 2 nights in Mar 2018

8/10 Good

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage de charme
Un cottage dans un grand jardin paysager au beau milieux de la compagne. Le calme absolue.
Stayed 1 night in Feb 2019
Response from Waterlily on 1 Mar 2019
Thank you for your review, we hope to see you again soon :-) Kind regards Rachael, Evan and the Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it,love it, love it! but it would be nice if the bottled water was provided since the water was not drinkable. the weather was terrible during our stay, but this lovely cottage comforted my heart. definitely come back again !
Stayed 1 night in Dec 2018
Response from Waterlily on 9 Dec 2018
Thank you so much for your review, we welcome good advice, like the bottled water suggestion. We hope to see you again soon. Kind regards Rachael

10/10 Excellent

farlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage charmant et bien aménagé Accueil au top Belle découverte
Stayed 1 night in Aug 2018
Response from The Waterlily Gardens on 15 Aug 2018
Thank you so much for your review, we really loved having the three of you stay with us. Hopefully we will see you again on another visit...this time in the summer :-) Kind regards Rachael and Evan