Family Room, Kitchenette
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Reviews of Comfort Inn Heritage Wagga

3.5 out of 5
Comfort Inn Heritage Wagga
248 Edward Street, Wagga Wagga, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 195 reviews" "
Rating 8 - Good. 66 out of 195 reviews" "
Rating 6 - Okay. 11 out of 195 reviews" "
Rating 4 - Poor. 5 out of 195 reviews" "
Rating 2 - Terrible. 4 out of 195 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Julz

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beds were uncomfortable, unpleasant toilet smell in the room on entry, noisy from both outside and from other rooms. Tv remote didn’t work. Bathroom was clean as was the kitchenette facilities.

8/10 Good

Christopher, Westleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was great, very comfortable but the location is on the main street and not really within walking distance of much. However, for what we needed, which was somewhere close to the hospital, it was perfect and staff were friendly and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Jo

Liked: Amenities
Very nice, clean and tidy
Stayed 1 night in Feb 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
comfortable stay
Stayed 1 night in Jan 2024

8/10 Good

Baljeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

John

Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
overall Nice Motel
Stayed 1 night in Sep 2023
Response from Kristen on 21 Sept 2023
Thank you for your kind review

6/10 Okay

leanne

Liked: Cleanliness, staff & service, room comfort
Good stay. Close to centre of town. Comfortable with kitchenette. no smoke alarm and shower head not so good.
Stayed 5 nights in Aug 2023
Response from Kristen on 21 Sept 2023
Thank you Leanna for your feed back we will look in to this

10/10 Excellent

Bronwyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay staff were lovely
Stayed 2 nights in May 2023

2/10 Terrible

Glenn

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The mattress was old and hard. The air con didn’t work. And when ask reception got not response
Stayed 5 nights in Apr 2023

8/10 Good

leanne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2023

6/10 Okay

Michelle

Travelled with family
Convenient location, bed was clean but mattress was not very comfortable. Rooms are tired, but an ok overnight option. Over priced.
Stayed 1 night in Apr 2023

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult
We never stayed here because it was to difficult to get into the carpark and with all the road works. The carpark it's self is small and congested, the women in reception hasn't a clue what we where talking about.
Stayed 2 nights in Mar 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great room & good bathroom apart from no towel rail or hook to hang towels
Stayed 1 night in Mar 2023

10/10 Excellent

Jingyi

Stayed 1 night in Jan 2023

10/10 Excellent

Janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to shops
Stayed 1 night in Nov 2022

6/10 Okay

Boon

Business traveller
Liked: Staff & service
Shower cubicle out of body soap. And no box tissue in room.
Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital. Will be back again one day
Stayed 1 night in Oct 2022

10/10 Excellent

Pia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Grant

Business traveller
Disliked: Property conditions & facilities
Bathroom door handle falling off, mirror light in bathroom not working, shower tap handles very loose. Breakfast juice not refrigerated.
Stayed 1 night in Sep 2022

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service
Great location & very friendly staff. Beds very uncomfortable.
Stayed 1 night in Sep 2022

2/10 Terrible

Amanda

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room heater was not working 2 old lounges with broken leather upholstery tissue box empty broken lampshade Kitchen tiles lifting up Broken toilet seat was not worth $200 for one night
Stayed 1 night in Jul 2022

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 1 night in May 2022

6/10 Okay

Deepak

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located on the Main road and is a short ride away from all amenities, petrol station etc. Room looked tidy and neat. Polite staff at the reception. Only downside was the aircon didn't work properly resulting in a cold night stay. Also, parking was a bit of an issue for late check-ins since the parking slots are limited and would be taken if you're coming late.
Stayed 1 night in Apr 2022

10/10 Excellent

KINGSLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and excellent friendly service by manager
Stayed 4 nights in Apr 2022

4/10 Poor

Sandy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to understand why the designated smoking areas were placed outside the family rooms.
Stayed 2 nights in Apr 2022

10/10 Excellent

ELLA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and a comfortable place to stay
Stayed 1 night in Mar 2022

8/10 Good

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu getaway
We had a 5 night stay. Our room was spacious and comfortable. Small kitchenette which was sufficient.TV reception was not so good, so couldn't watch it.
Stayed 5 nights in Feb 2022

8/10 Good

Alon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the main road into town, easy to get around. Pool was green and didn't look swimable
Stayed 1 night in Jan 2022

8/10 Good

Oorvashee

Stayed 1 night in Dec 2021

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and easy check in and check out. Breakfast was great.
Stayed 1 night in Nov 2021

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this motel ticks all the boxes!
Have stayed here 3 times in 3 years to visit family. ALWAYS CLEAN! Park at door of room ( FREE ) Fast,seamless checkin Good COVID practices Comfy queen bed,2 seater lounge,table & 2 comfy chairs,bench, big TV,good pillows,very clean bed linnen, separate kitchenette ( good sized bar fridge/small freezer,microwave,sink,plates,bowls,utensils,washing up stuff & teatowel,tea,coffee,sugar & bickies) QUIET for sleeping with blockout drapes Good shower,big bench at sink....NO MOULD ! Towels,b'mat,hand towel face washer,tissues With all this in the room it's not cluttered I highly reccomend to stay here!..Have stayed at 3 other motels and this ticks all the boxes Reasonably priced Free internet office open long hours
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the hospital was vital. The staff were very courteous and helpful.
Stayed 2 nights in Mar 2020
Response from heritage Inn wagga on 26 Mar 2020
Thanks for choosing Heritage Inn wagga

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
It was quiet, clean, good facilities for the price, the pool was great and check in/out was lovely.
Stayed 1 night in Feb 2020
Response from Heritage motor Inn on 22 Feb 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the worst night sleep EVER! The air conditioning was appalling, couldn’t cool the small room we were in.. I slept on the floor in an attempt to stay cool. The shower was also mouldy!! We wore thongs in the shower to avoid tinea. There were crickets inside the room which made an awful racket, keeping us up. Between the heat and the crickets I think I managed about an hour’s sleep. Want my money back!!!!!!!
Stayed 1 night in Jan 2020
Response from Heritage Motor Inn on 1 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Heritage Motor Inn. on 27 Jan 2020
Thanks for choosing Heritage Motor Inn. we appreciate your time for your review.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Didn't like that they charged for a bottle of wine which I didn't purchase They did apologise after I argued the point Just makes you realise to be vigilant with your credit caed
Stayed 1 night in Jan 2020
Response from Heritage Motor Inn on 22 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Heritage Inn Management on 17 Jan 2020
Thanks for choosing Heritage Motor Inn. we appreciate your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Room was everything I needed.cold shower , comfy bed and close to the hospital. Great value for what I paid.
Stayed 1 night in Dec 2019
Response from Heritage Motor Inn on 30 Dec 2019
Thanks for choosing Heritage motor inn

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly accomodating staff and very comfortable beds .
Stayed 1 night in Nov 2019
Response from Heritage Motor Inn on 30 Dec 2019
Thanks for choosing Heritage Motor Inn.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fast service and able to check in late (up to 9.30pm)
Stayed 1 night in Nov 2019
Response from Heritage Motor Inn on 17 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Well laid out rooms which where very clean and tidy. The room was very quite and we could not hear any noise at all during our stay. Although on the highway not traffic noise at all and we have a great nights sleep. We will stay there again next time we have to visit Wagga Wagga. Thank you.
Stayed 1 night in Nov 2019
Response from Heritage motor inn on 9 Nov 2019
Thanks for choosing heritage motor inn.

8/10 Good

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
I stayed 13 nights and found it to be reasonably quiet for a main road location. Rooms were clean and spacious but the room wasn't fully cleaned on two occasions. Generally good though and I would have marked it higher if I had only stayed 2 nights
Stayed 11 nights in Oct 2019
Response from Heritage motor inn. on 9 Nov 2019
Sorry for any inconvenience during your stay with us. We will try our best to improve.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Wagga.
The Econo Lodge is right next door to Wagga Wagga Base Hospital, and although that was not our reason for staying there if you have a lengthy stay for medical reasons it sure beats finding a park at the hospital, and paying for it. The room has a kitchenette with sink, reasonable size fridge, microwave, jug toaster and crockery & cutlery. Our room was large, the Queen size bed and bedding comfortable and the position very quiet. The air conditioner was efficient, also quiet. We would certainly stay there again.
Stayed 1 night in Oct 2019
Response from Heritage motor inn on 9 Nov 2019
Thanks for your feedback