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"This property is presented as a palace hotel experience, but in reality it is neither a palace nor a true hotel. The listing is highly misleading, and the photos shown do not accurately represent the actual property or guest experience. The entrance is through a residential apartment-style building with trash bins at the entry, and the elevator accommodates only one person at a time, creating an uncomfortable first impression and an inconvenient stay. At a rate of $360 per night, this experience falls far below reasonable expectations. Visitors come to Italy expecting authenticity, hospitality, and professionalism. Misleading accommodations like this damage trust and create a disappointing impression for tourists."

"Everything is good "

"Beautiful room and very attentive staff. Would definitely stay here again!"

"Very dirty old tired place"

"Wha a gem and a wonderful surprise. This hotel is part of a castle that is part of a small medieval town. Loved it and would go back. Though small in terms of rooms, the property has a simple but wonderful bistro on site."

"One of The rooms had a lot of mold spots in the shower ceiling and some other in the room hallway. The other room was missing part of the ceiling. The room card worked only the first time entry, for the other time we entered the room, the front desk gentleman had to walk to the room and open it with a key because he tried two times to configure the card again and did not work. The location was convenient from the highway, the breakfast was good, the bed and pillows were good, but unfortunately the experience was terrible because the mold was a health concern and it was a big area, not some spots. Also if you are remodeling the hotel you should provide the guest a complete room and work on others, we should not stayed in a room without ceiling, without shower doors. "

"Beautiful, well provisioned room. Courteous, professional staff. Very good ammenities. Excellant restaurant. Relais La Colombara was an absolute home run. We loved everything about it. We will definitely be returning the next time we travel to the area. "

"Breakfast selection was outstanding. Anything you might think of was there and the service was excellent. "

"It was an okay stay. Didn’t particularly like the single room. The bed was in a sorry condition. "