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"This is an incredible hotel for families - child friendly, clean, and wonderful facilities. There is a small indoor play zone with someone who looks after the kids. The breakfast buffet is fantastic. The indoor pool is lovely. Everyone that works here is the kindest! My family and I had a wonderful stay "

"Friendly and courteous hosts, great food and excellent service "

"The staff was warm and welcoming. The rooms were amazing and the breakfast was fantastic. Lots of ethnic Greek foods"

"We arrived off season , We felt like the hotel was in a sleepy mood, we arrived late and although the reception was working all the lights at the loby where shut. In general it felt like the hotel has great potential, but even the pool was drained. The breakfast was served in a very small portions and didn't felt fresh. May be on season this hotel will be a better choice The room was clean and comfortable Friendly reception staff Specus parking Please help the sweet gray cat he got some trouble with his eye 🙏"

"Ideal accommodation in a tranquil area of the town, surrounded by character buildings. Several quality eating locations near by."

"As a seasoned traveller, I have never experienced such bad service from management. A complete lack of communication, examples..breakfast times were changed and not advised on check-in. We were blamed for not advising them what time we would arrive for breakfast, regardless of set breakfast times. I can't rate the breakfast, not worth the additional cost, many local cafes offering a great breakfast. Not advised on parking rebates, as a result we paid the full price, management stated we should have asked them, we did but it had to be before we parked at the hotel We have always received information at check-in. The rooms were clean, you get what you pay for. The most disappointing part was management behaviour, there was zero accountability. Unfortunately we weren't the only guests to receive this treatment."

"The hotel is beautiful, large room with balcony. Grate bathroom, comfortable, the dinner is good ,however the breakfast was amazing. "

"Γουστόζικο, περιποιημένο, πεντακάθαρο σπίτι σε τέλεια τοποθεσία. Ησυχία με εύκολη πρόσβαση στην πόλη της Καστοριάς και άλλα αξιοθέατα."

"Romantic and special. Highly recommend. Kastoria is a rare find. This hotel is a great getaway. "