Search Vivian Cottage Accommodations

"Beautiful clean room. Restaurant seemed to be out of everything we wanted to order and was mid at best. Staff was lovely!!"

"I was told at check in, their staff does not enter occupied rooms. There was no housekeeping service my entire 3-night stay. I had to go to the desk for supplies and towels. They were short-staffed in the restaurant and had no bartender on Saturday."

"The gentleman at check-in was awesome. It is a casino, so there is a strong Tabasco odor in the lobby. Not a great place for a late meal. Tried twice to get my steak cooked to medium well. Finally gave up. "

"Super nice rooms. No hot breakfast though"

"Nice staff. Good breakfast. Hot tub jets did not work. Lamp shade in room had multiple holes in it. Vent in bathroom ceiling was covered in rust. "

"At check in, the front desk agent placed me in a 2nd floor room that was occupied by another guest. I entered the room and there was clothing and trash thrown everywhere. When I went back to the front desk, they switched me to a better view 7th floor room. A little annoying because if there was a nicer higher room available, why bother putting guest in less desirable rooms to begin with? Poor customer service in my opinion and I’m extremely glad I did not walk in on the other guest staying there. The hallways were filthy with dirty scuff marks all over ever single room door and if someone tried kicking them in. The lobby floors were sticky and gross, we could hear our feet sticking to the ground as we walked. The on site restaurant River & Rye was essentially inedible. We ate here twice and both times my order was wrong and just truly awful food. Overall, I was eager to leave the hotel within an hour of being there. There are not a lot of great options for hotels in Shreveport anyway, but I would just beware that while this may be one of the “better options” in the area, still may not be the most comfortable stay. "

"Stated on Expedia and on sheet posted at their front desk pets stay free. Front desk person tried to charge me 20 dollars and when I pointed out my pet was free he said he would drop it to 15. I walked out and said I would not stay at another studio 6. My husband went in and front desk person said he told me our dog was free. Got to room it was dirty. No coffee pot nothing on tub bottom to keep from slipping. No light bulbs in three of the lamps. Big space under door. No safety latch for door. Mold on ceiling in bathroom. I have pictures "

"The Kahn is clean, quiet and abounds with charm. The hotel and the whole town are lovely. Their appreciation of their history is evident all around. I would have liked to spend a day there."

"I will never stay there again. The room was clean but the floors were bowing in the bathroom. They gave me 5 towels. Two big, two small washcloths and one for the floor. I had to give them those five towels back to wash and they gave them back to me. I couldn't just get towels. They were rude and not friendly. "