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"Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem. "

"Short walk from train station and we had a fantastic view of the Matterhorn from our room. I can’t think of a better place to stay. "

"We had a wonderful experience at the hotel. It’s conveniently located to the rail station and also had shuttle service if needed. The room was spacious and we had a great view. They had a nice afternoon coffee/tea time and a breakfast. Conveniently located to the dining and shopping area. I would recommend this hotel to friends and family. "

"The staff were amazing - super friendly and super helpful. The woman who checked us in (I am sorry I don’t remember her name) provided lots of useful information and helped us to plan a perfect day in the mountains. Everything in the hotel is super cute (heart themed) and the breakfast was great. We could not have been happier with our stay."

"Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment."

"Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!"

"Fantastic hotel. Spa and pool are fabulous. Somewhat confusing on restaurants because there are 2 hotels. Great staff. "

"Fantastic room , great view of matterhorn. Clean hotel. Wonderful outdoor pool. Great staff"

"Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again. "