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Reviews of Country Inn & Suites by Radisson, Virginia Beach (Oceanfront), VA

3 out of 5
Country Inn & Suites by Radisson, Virginia Beach (Oceanfront), VA
1801 Atlantic Ave, Virginia Beach, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 805 out of 1791 reviews" "
Rating 8 - Good. 493 out of 1791 reviews" "
Rating 6 - Okay. 251 out of 1791 reviews" "
Rating 4 - Poor. 128 out of 1791 reviews" "
Rating 2 - Terrible. 114 out of 1791 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and attentive !
Stayed 1 night in Apr 2024

8/10 Good

jeneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View and hotel was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to restaurants and great view of ocean
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Property conditions & facilities
Good location
Stayed 2 nights in Apr 2024

8/10 Good

Frederick, Mount Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s on the bea, comfortable room.
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed the continental breakfast and the cleanliness of the property. The stuff was very knowledgeable when informing me of my stay and also very polite. i enjoyed my stay and i will most certainly be staying at this location again very soon. thank you all!!
Stayed 1 night in Apr 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Bonnie

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Affordable and clean and great customer service!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was uncomfortable very hard
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on the boardwalk.
Stayed 1 night in Apr 2024

6/10 Okay

Tanetta

Travelled with group
Liked: Cleanliness, staff & service, amenities
Showers could be updated. Water pressure wasn’t good. Other than that it was ok!
Stayed 2 nights in Apr 2024
Response from GM on 22 Apr 2024
Dear Tanetta,Thank you for taking the time to write about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for just giving you an okay stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Tony Sierra General Manager

6/10 Okay

Jenna

Travelled with family
Disliked: Amenities, property conditions & facilities
Old. Clearly updated at some point in the last 10 years, but everything seems worn and old. Crazy price for what it is.
Stayed 1 night in Apr 2024
Response from Gm on 22 Apr 2024
Dear Jenna, Thank you for your feedback. I do apologize that your experience with us was just fair, we strive to make every guest feel that they found their second home. I will be sure to share your comments and concerns with the team so the necessary adjustments can take place to better serve our guests. Again, thank you for your review of our hotel . Sincerely,Tony SierraGeneral Manager

8/10 Good

Simone, Durham

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty good. Hotel needs to update a few things but it was good for what it was worth.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Chris

Nice
Stayed 1 night in Apr 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean front property in a convenient location
Stayed 1 night in Apr 2024

10/10 Excellent

Corey

Liked: Cleanliness
Disliked: Property conditions & facilities
Some were not so polite in fact more indifferent than polite. Some of the stairs would benefit from training hospital. Also the housekeepers need their Standards
Stayed 1 night in Apr 2024

8/10 Good

selester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The country inn is located in a great spot it's basically once you come into the strip which is in the middle of everything. The staff is nice an courteous. Breakfast is decent just not as many options compared to some other places. The only down fall for my stay was they was painting the stairwell and unfortunately my room was located right there so the room smelled like fresh paint during our first night an a little of the second.
Stayed 2 nights in Apr 2024

6/10 Okay

Cheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and check in was no problem. Parking garage was ok. Our room was clean and comfort with a great ocean view. Would stay at this hotel again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Forced

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It an awesome hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Gerry

Travelled with partner
Liked: Staff & service, amenities
People working were very nice to us…
Stayed 2 nights in Apr 2024

4/10 Poor

Ne3n

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was fairly clean and we loved our 1st flr beach view but the construction on the elevator that went on from about 8am until late afternoon both days we stayed was unexpected. Typically hotels will update you on things like that. We had also been excited about the pool only to have it drained the very next day. The staff was very friendly and polite. Parking was fairly easy and seemed pretty safe.
Stayed 2 nights in Apr 2024
Response from GM on 12 Apr 2024
Dear Ne3nI appreciate your recent feedback regarding your experience at our hotel. While I wish it was more positive, I will look into all of the details mentioned. I hope that you will consider staying with us again in the future so that you may experience the amazing sunrise from one of the rooms. Again, I sorry for the issues you encounter while staying with us.Sincerely,Tony SierraGeneral Manager

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The hotel staff was great - courteous, friendly & helpful. the pool was a little cloudy, and bathrooms could have been cleaner, but overall we were satisfied with the 3 rooms. The ocean view was amazing! Will book again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Traci

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There were roaches in the room. And while you can't finding any reviews mentioning roaches on expedia, you sure can on google. I have stayed in hotels up and down the boardwalk and never had this problem before. We left at 2 am after my husband killed 5. We still brough one home, but thankfully we brought our bags in 1 at a time to search them, so we were able to kill it. Towels had stains on them, it just was a horrible experience for the amount we paid. Staff were all incredible though, so I get the feeling the problem lies with the owner not wanting to pay the money for a clean hotel.
Stayed 2 nights in Apr 2024
Response from GM on 10 Apr 2024
Dear tRACI,Thank you for your review of our hotel during your recent stay in Virginia Beach. We sincerely apologize for any discomfort and inconveniences caused during your stay. We mandate an aggressive pest control policy, this policy includes regularly scheduled inspections. Then there is a thorough inspection done by a licensed pest control company is performed. These policies and protocols are implemented at our hotel.Unfortunately many of our “pesky” inhabitants are not as hospitable as we would like. Again, . I am sorry to see we were unable to exceed your expectations during your stay with us. We will certainly discuss your comments with our staff for improvements. Our goal is to be the cleanest and friendliest hotel. We hope to have you back soon to provide a superior experience.Sincerely,Tony SierraGeneral Manager

10/10 Excellent

Colette

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin

Stayed 1 night in Apr 2024

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect setting & so convenient to everything! GREAT STAFF!!!!!!!!! We will definitely return!
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Travelled with group
Liked: Property conditions & facilities
Only because spring break and huge mobs congregated near hotel. A bit disconcerting. Lots of police presence which was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was wonderful, so was the security guard!
Stayed 3 nights in Mar 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay. Easy free parking. Very comfortable beds.
Stayed 1 night in Apr 2024

8/10 Good

thor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the front desk was so nice and helpful every person in there from the cleaning to THE full staff was cordial accessible and very very pleasant
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Property conditions & facilities
.
Stayed 2 nights in Mar 2024

8/10 Good

Timothy, Harrisonburg

Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable and quiet!
Stayed 1 night in Mar 2024

10/10 Excellent

Divine Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lakita

Travelled with family and small children
Liked: Cleanliness, amenities
It was nice
Stayed 3 nights in Mar 2024

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Marcus-Operations Manager on 29 Mar 2024
Thank you for taking the time to give us a review! We really appreciate it!

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service... beautiful place... we will definitely return!
Stayed 1 night in Mar 2024
Response from Marcus-Operations Manager on 29 Mar 2024
Thank you so much for giving us a review! We really appreciate you! Please do come back sometime soon!

8/10 Good

babak

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion, if you want a hotel that is not too expensive but comfortable, you can choose this hotel. Facing the ocean with plenty of parking space next to your room!
Stayed 1 night in Mar 2024
Response from Marcus-Operations Manager on 28 Mar 2024
We appreciate your comments about our hotel! I am glad to see that you find us affordable and comfortable. Please come back again sometime soon!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marcus-Operations Manager on 28 Mar 2024
Thank you for taking the time to give us a review! We really appreciate your feedback!

10/10 Excellent

Debra, Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Marcus-Operations Manager on 28 Mar 2024
Thank you for taking the time to give us a review. We really appreciate your feedback!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was great. I was to tired to catch her name but she was fabulous
Stayed 1 night in Mar 2024
Response from Marcus-Operations Manager on 23 Mar 2024
Thank you for your feedback about our staff! We really appreciate you and I will pass along your compliments to the front desk. Even though you don't know her name, I will just let them know that they are doing a great job and that you said so.

10/10 Excellent

Angella S

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Marcus-Operations Manager on 23 Mar 2024
I'm so glad to see that you enjoyed your stay! Please give us another opportunity to serve you again sometime in the near future.