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Hotel Araucarias

2.5 star property
Guests start their day with a breakfast buffet overlooking beautiful gardens, then relax on the inviting terrace at this centrally located hotel

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Hotel Araucarias is in the city center, offering a breakfast buffet beside lovely gardens. Travelers appreciate the WiFi, peaceful terrace, and convenient luggage storage. The 24-hour front desk staff consistently earns positive reviews from previous visitors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

Hotel Araucarias

  • Hotel in the city centre
  • At Hotel Araucarias, you can look forward to a free breakfast buffet, a terrace and a garden. In addition to dry cleaning/laundry services and conference space, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking and valet parking
    • Luggage storage, 1 meeting room and a 24-hour front desk
    • Smoke-free property
  • Room features
  • All guest rooms at Hotel Araucarias feature comforts, such as air conditioning, as well as
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels

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8.4 out of 10, Very good, 62 reviews
The price is AU$138
24 May - 25 May
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Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Araucarias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Araucarias?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Araucarias?

Check-in end time: anytime.

What time is check-out at Hotel Araucarias?

Checkout is at 11 AM.

Where is Hotel Araucarias located?

Located in the heart of Pucón, this hotel is steps away from La Poza and Museo Mapuche Pucon. Pucón Peninsula and Lake Villarrica are also within 10 minutes.

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Reviews

Reviews

7.0

Good

7.4

Cleanliness

8.6

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 8 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great option in Pucon

this place is great. rooms are huge. breakfast delicious. location is great close to town and the lake!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy buena ubicación, personal amable, hay estacionamiento interior, y disponen de un sector para autoservicio donde puedes guardar alimentos, cocinar y comer. Mejoraría las instalaciones del baño, y pondría cortinas térmicas o black out en las ventanas.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Icho

Disliked: Amenities, property conditions & facilities
Excelente ubicación y conectividad. Pero lo que se refiere a la infraestructura, está algo deficiente. Problemas con presión de agua. Personal de comedor mala predisposición.
Stayed 6 nights in Feb 2020
Verified

6/10 Okay

Mau

Liked: Cleanliness
Disliked: Staff & service
Buena variedad en el desayuno, las habitaciones cómodas. En la página indica que cuentan con piscina lo cual no es así. Publicidad errónea.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Guillermo

Disliked: Cleanliness

Experiencia regular

Fuimos 3 dias, al llegar nos dieron una habitación sucia, con la cama suelta sonaba demasiado, el techo tenía humedad con la pintura descasacarada , toallas con pelos, el baño con conexiones en mal estado nisiquiera lamtapa del wc corrspondia, estuvimos una noche y pedimos el cambio de habitación, nos dieron una habitación más grande y en mejor estado, asi y todo lamtapa del baño estaba rota reparada con pegamento, el agua de la ducha costaba que saliera caliente, ofrece piscina pero la tienen cerrada y la ocupan para clases de buceo de un local cercano puntos a favor, el desayuno es bueno, la cercanía al lago, la segunda habitación grande y espaciosa, muchas áreas comunes de descanso, y el patio bonito, no es tan caro y esta cerca del centro.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Jp

Liked: Cleanliness, staff & service
Personal muy atento desayuno variado y ubicación ideal
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Angelo

Liked: Staff & service, room comfort
Amabilidad y coordialidad al recibir, las camas no son muy cómodas, se escucha el ruido de los autos que pasan por fuera, quizás aislar un poco eso estaría excelente.. cuenta con muy buena ubicación
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien ubicado ,cerca del centro y el lago y de la calle fresia que es hermosa ,con.lindos negocios y lindos lugares para comer
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones mal cuidadas, con goteras. Poca atención al huesped
Stayed 8 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente y el personal es amable. No me gustó que en los 2 días que estuve no hubo energía eléctrica 1/2 día
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jaime Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pequeños arreglos. Presion agua, chapas erc

Muy bien. Buena ubicacion y amabilidad
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Luciano Carrasco

Liked: Cleanliness, staff & service

Boa estadia.

Hotel muito bem localizado na cidade de Pucón, a poucos minutos de caminhada da rua principal da cidade. Precisa de reforma e o café da manhã é simples, porém se avaliarmos a relação custo benefício, atende muito bem pelo preço cobrado.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Luciano Carrasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia.

Fiquei somente uma noite, hotel bem localizado e com bom atendimento. Confortável, bom café da manhã.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities

Péssima estada.

O Hotel é bem localizado, mas é praticamente abandonado e velho, sujo, mal cuidado e atendimento precário.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Banho era um pouco ruim mas valeu a estadia pois o preço era justo
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Localização, o Hotel é antigo, necessita de reforma.
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Fuimos con mi familia durante las pasadas vacaciones de invierno,se corto en tres ocasiones la energía eléctrica,quedando sin calefacción y a oscuras.Por consiguiente nos fuimos mucho antes de lo previsto.Pesima experiencia...
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
La habitación era amplia y cómoda la atención muy amable El desayuno un poco pobre
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Citófono no funciona y piscina no sirve
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Antoni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation notfound

Did not stay there, Hotel did not have my booking 30 mintutes later another couple checked out of hotel, at which point , was offered accomodation, but by now reclinded offer, The car parking as offered , has room for 4 small cars allowing for unmolested movement, noted reception hold car keys to ve sble to swop carsabout as people wish to leave and arrive in cars, Hotel staff appeared very unorganised.
Stayed 1 night in Dec 2017
Verified

8/10 Good

TIAGO

Liked: Cleanliness, staff & service

Razoável

A estadia foi agradável, apesar de alguns problemas observados. O hotel é no estilo de construções de montanha. Muita madeira. Fiquei em um quarto triplo, bem espaçoso, com banheiro também espaçoso. Porém, era inverno e o aquecimento deixou um pouco a desejar. A água do banheiro era FRIA, aquecia quase nada (e estava fazendo uns 2 graus em Pucon). A internet no quarto era péssima. Só funcionava de forma satisfatória perto da recepção do hotel. Café da manhã é simples, porém bem gostoso. O hotel fica muito bem localizado, em frente ao lago Villarica e a um quarteirão da rua principal de Pucón. Muitos restaurantes e cafés a poucos passos de distância. Fiquei apenas três dias, então os problemas não interferiram tanto, apesar de a água do chuveiro ter incomodado um pouco. Pessoal do hotel bastante simpático.
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Lindo pero frío

Un hotel con excelente ubicación, buen desayuno pero pésima calefacción, sin wifi y agua caliente de noche (solo en las mañanas). Los calentadores facilitados para la habitación salvaron la estadía. Rescatable la disposición del personal.
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria novamente com certeza.

Foi excelente.. muito confortável, aconchegante, limpo e uma otima estrutura... localização excelente!
Stayed 3 nights in Jun 2017
Verified

4/10 Poor

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
La fotografía publicada en Hoteles . com no se correspondía en nada con lo que fue la habitación que se nos entregó. Descilucionante y no pensaría no es responsabilidad del hotel mismo como de publicar una foto que no correspondía en nada a la habitación que se entregó.
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Mucho más lindo que las fotos. Excelente hotel.