Vigie Hotels, Castries

"Resort review The good: The place definitely had vacation vibes! Beautiful. Great beach, great pool. The bad: Staff isn’t as accommodating or friendly as I was expecting. Often rude, especially bartenders. (Servers are mostly good.) We had the all inclusive package and they gave us a purple hand band to wear during dining so they knew our meals & drinks are covered already. Yet, we STILL got a bill for each order!!! It’s so annoying. Bands are pointless. The all-inclusive option is definite not worth it. It didn’t include room service. If you’re gonna tip, tip in cash, always. Because the credit card tip doesn’t actually go to the servers. (Servers told us this.) The hot tub water is never actually hot. Hot tub was not working most of the time and we kept asking for it to be fixed. Our room key almost never worked. We kept asking for it to be fixed. They’d promise they’ll fix it “today,” but nothing. We kept needing to have staff open our door for us. My key didn’t work even on my last day. They tried to compensate us for our inconvenience by offering us a free meal at a local restaurant or a 30-minute massage. So they tried - but the troubles remained. The food was not good at all. It’s always a buffet for dinner (& btw, when it’s not buffet, if you eat anything from the buffet like the dessert & soups - even just the soup - it costs $40), and it wasn’t satisfying at all. Prices are for some reason in USD. Overall, NOT recommended, honestly."

"The amenities and the property itself was beautiful. We had some trouble with our first room and Tashael our Expedia representative on the property made our experience seamless and helped with the switch of our room. She made all of our dinner reservations and really outdid herself with helping us out every which way. Tashael is the person that made our experience at the Royalton the best."

"Fantastic holiday. Wonderful treatments. Delicious food and the staff were the friendliest I’ve ever found. The Wellness Cafe was our go to place. Super friendly staff and delicious smoothies. A wonderful week full of laughs"

"I am so impressed by the harbor club!! The phot"

"This place is such a hidden gem. The staff is so very friendly and helpful. Each of the rooms is in their own little cabin, and ours was very tastefully decorated. This resort is close to lots of things to do. And easy drive into town for dinner, to Gros Piton for a hike or to Sugar Beach for a dip. The resort restaurant is delicious, and we could have eaten all of our meals here."

"Pool was nice as well as the view of the ocean. The staff at the Windjammer were so amazing. Always very, very nice and happy. "

"First and foremost, the staff was amazing. The resort, although a little outdated, provided a wonderful getaway. The resort does not have beach access, but you have a clear view of the ocean from the resort. Daily meals were hot and delicious with a wide variety of items to choose from. Daily scheduled activities were fun."

"Vibe team was great, some staff were friendly but not all made it super welcoming. The pools and bartenders were also very nice!! "

"***NOT CHILD FRIENDLY!!!!!*** It has not been enjoyable and my daughter calls it “the hotel with the horrible singers” (karaoke singing) until 1030pm or later. When that’s done, you can hear the people at the bar until sometimes 12am. It took 5 nights for us to be moved. I can’t understand when I’m checking in and have my 6 year old daughter, and I am put in a room directly in front of the karaoke bar, how can’t you foresee me complaining? I couldn’t be ANY closer. All staff shrugged and stated nothing that we can do. It is a very small property. "