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Overview of The Ritz-Carlton, Vienna

Photo gallery

Featured image
Indoor pool
Indoor pool
Balcony
Flat-screen TV, iPod docking station

The Ritz-Carlton, Vienna

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationVienna State Opera8 min walk
    Popular LocationSt. Stephen's Cathedral12 min walk
    Popular LocationHofburg Imperial Palace17 min walk
    AirportVienna (VIE-Vienna Intl.)22 min drive

Choose dates to view prices

Club Suite, 1 Bedroom, Non Smoking

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Double Bed, Non Smoking, Corner (Club Lounge Access)

  • 261 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

5/5 guest room rating
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Double Bed, Non Smoking, Corner (The Ritz-Carlton Albertina)

  • 149 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Presidential Suite, 1 King Bed, Non Smoking, City View (Club Lounge Access)

  • 190 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Duplex)

No guest room rating
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Non Smoking

5/5 guest room rating
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 Bedroom, Non Smoking

5/5 guest room rating
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

4.2/5 guest room rating
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Club Room, 1 King Bed, Non Smoking

4/5 guest room rating
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, City View

3.8/5 guest room rating
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

4.6/5 guest room rating
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Vienna

Located in Vienna, The Ritz-Carlton, Vienna is in the city centre and near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Hofburg Imperial Palace and Spanish Riding School. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.
View map
Map
Popular Location

What's nearby

  • Musikverein - 4 min walk
  • Stadtpark - 6 min walk
  • Vienna State Opera - 8 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Hofburg Imperial Palace - 17 min walk

Getting around

  • City Park U-Bahn - 3 min walk
  • Wien Mitte Station - 11 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • Dstrikt Steakhouse — 1 min walk
  • Pastamara — 1 min walk
  • Der Bettelstudent - 4 min walk
  • Pho Sai Gon - 4 min walk
  • Huth Gastwirtschaft - 4 min walk

About this property

The Ritz-Carlton, Vienna

Luxury Vienna hotel in Innere Stadt, walk to Vienna State Opera
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. All 202 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Ritz-Carlton, Vienna offers 202 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The Ritz-Carlton Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 50 per day)
  • Valet parking on site (EUR 50 per day; includes in/out privileges)
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11 AM: EUR 38 for adults and EUR 19 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3229 square feet of space)
  • Meeting rooms 8

Outdoors

  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per night
Dogs and cats welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 326 out of 422 reviews
5 - Excellent 77%
Rating 4 - Good. 66 out of 422 reviews
4 - Good 16%
Rating 3 - Okay. 19 out of 422 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 422 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 422 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip cancelled
We had to cancel due to Covid 19 but the service with the cancellation was second to none. Extremely helpful and polite at the Ritz Carlton direct. I cannot but recommend this hotel
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff, clean rooms and the location is superb.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and fun💃💃💃 The spa is not good enough.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always loved Ritz Carlton. It never disappoints me.
Stayed 1 night in Jan 2020