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Hotel Alpha

4.0 star property
Travelers find luxury and convenience steps from Vienna's Christmas Market, with a hearty breakfast buffet, cozy library, and staff ready with local insights.

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Hotel Alpha offers an upscale retreat in central Vienna, near Hofburg Palace and the Spanish Riding School. Guests enjoy a breakfast buffet, library access, and in-room WiFi. Multilingual staff and dry cleaning services receive consistent praise from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Mercure Wien City

Leopoldstadt
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.8 out of 10, Excellent, 199 reviews
The price is AU$196
includes taxes & fees
15 Mar - 16 Mar
Mercure Wien City
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About the area

Located in Josefstadt, a neighbourhood in Vienna, Hotel Alpha is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Schönbrunn Palace. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
Map
Buchfeldgasse 8, Vienna, Vienna, 1080

What's nearby

  • Viena, City hall. Austria
    Rathaus
    3 min walk - 0.3 km
  • Vienna SEO Image Uploads
    Vienna Christmas Market
    5 min walk - 0.4 km
  • The city hall of Vienna - Wiener Rathaus (Neues Rathaus) in 4K UHD widescreen
    Rathausplatz
    5 min walk - 0.4 km
  • University of Vienna
    University of Vienna
    6 min walk - 0.6 km
  • Hofburg Imperial Palace showing chateau or palace, heritage architecture and a city
    Hofburg Imperial Palace
    10 min walk - 0.8 km

Getting around

  • Rathaus Tram Stop
    2 min walk
  • Vienna Franz-Josefs-Station
    4 min drive
  • Vienna International Airport (VIE)
    36 min drive

Restaurants

  • Café Eiles
    2 min walk
  • Centimeter I
    1 min walk
  • Santoor
    3 min walk
  • Beef & Glory
    5 min walk
  • Pizzeria Scarabocchio
    3 min walk

About this property

Hotel Alpha

Upscale hotel near Vienna Christmas Market
Near Hofburg Imperial Palace and Spanish Riding School, Hotel Alpha provides a free breakfast buffet, a library and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • Free self-parking
  • Limo/town car service, multilingual staff and concierge services
  • Smoke-free property, a 24-hour front desk and newspapers in the reception
Room features
All 58 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Local maps and sound-insulated walls
  • TVs with satellite channels
  • Daily housekeeping and desks

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 4 July and 31 August.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpha Vienna
Hotel Alpha
Hotel Alpha Vienna
Hotel Alpha Hotel
Hotel Alpha Vienna
Hotel Alpha Hotel Vienna

Frequently asked questions

Is Hotel Alpha pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Alpha?

Self-parking is free at this property.

What time is check-in at Hotel Alpha?

Check-in start time: 2 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Alpha?

Checkout is at 11:00 AM.

Where is Hotel Alpha located?

Located in Josefstadt, this hotel is within a 10-minute walk of Rathaus and Vienna Christmas Market. Hofburg Imperial Palace and Spanish Riding School are also within 1 mile (2 km). Rathaus Tram Stop is only a 2-minute walk and Rathaus U-Bahn is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alpha Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 185 out of 440 reviews
Rating 8 - Good. 212 out of 440 reviews
Rating 6 - Okay. 32 out of 440 reviews
Rating 4 - Poor. 7 out of 440 reviews
Rating 2 - Terrible. 4 out of 440 reviews

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Świetna lokalizacja,profesjonalne podejście

Ze względu na prace remontowe w trakcie planowanego pobytu,hotel zaproponował z wyprzedzeniem relokację do 5*hotelu Hotel de France,bez żadnych dopłat,na tych samych warunkach,w pobliżu(lokalizacja bardzo dobra).Obsługa hotelu bez zastrzeżeń,szybko odpowiada na wszelkie zapytania.
Stayed 1 night in Jan 2020

8/10 Good

Merchebarcelona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, al lado de una parada de metro, lo que menos que en el bar estuve esperando 30 min y no vino nadie a servirme y eran las 20:30 d la noche, queria tomarme algo, pero no habia nadie y me marche, por lo demas es un hotel recomendable!! 100% y el desayuno muy completo!!
Stayed 2 nights in Jan 2020

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities

Different, but Nice

The place does not match the image in the advert, so it was very confusing finding the location. Also, the room in the picture and the real room are quite different - this room is a bit larger than a closet. However, the staff are very friendly and helpful, the lounge downstairs is nice, offers good coffee/espresso, and is comfortable. The room and bath were impeccably clean and the bed comfortable.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione e letti comodi sono il punto di forza di questo hotel. Lo consiglierei anche se la struttura non brilla in bellezza nel contesto viennese. Colazione buona. Mi sarebbe piaciuto il bollitore per il te in camera ma il bar con acqua e caffè gratuito sempre aperto e’ un must dell’hotel.
Stayed 7 nights in Dec 2019

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to main points of view , coffee/tea downstairs 24/7, late check out, good breakfast
Stayed 2 nights in Dec 2019

8/10 Good

MARIA

Liked: Staff & service, property conditions & facilities

I wpuld go back

Nice place, well located and with very helfull staff but It would be better to have tea makers or kattles in the room. It adds lots of confort.
Stayed 6 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
WiFi wasn’t used Moreover, the attitude of staff was not kind
Stayed 3 nights in Dec 2019

8/10 Good

Rita María

Liked: Staff & service, property conditions & facilities, room comfort
Muy céntrico y cerca de casi todos los sitios de interés. Íbamos andando a todo.
Stayed 3 nights in Dec 2019

8/10 Good

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Lage

Exzellente Lage, nur 5 Minuten zum Tram und U-Bahn, Reception Personal sehr Freundlich und hilfsbereit. Hotel benötigt Eine Renovation
Stayed 3 nights in Dec 2019

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

We had a pleasant stay. Location is good.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, comfortable hotel in the 8th district, close to the centre. Very helpful and friendly staff, excellent breakfast. Would recommend for a city visit, and I would stay there again on any future visits.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
checked in early after a long flight...….helped with transportation issue had....
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, breakfast excellent, Metro within walking distance, within walking distance to shopping. Rooms small but it’s that way all over Europe
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location, especially close to the Christmas markets.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
洗面所やシャワー室の排水が悪かった。時間が経つと流れ去るので、排水口が狭いのかもしれないが、気になってみたら髪の毛がたくさんありました（でも髪の毛を取っても流れは悪かった）。室内は清潔で、決して広くはないですが、問題なく過ごすことができ、排水の悪さ以外は全く問題ありません。ホスピタリティ溢れるフロントの方々に感動しました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loistava perushotelli hyvällä sijainnilla

Yövyimme hotellissa kolme yötä joulukuussa. Hotelli on loistavalla sijainnilla Raatihuoneen kupeessa, lähellä metroasema, ruokakauppoja ja ravintoloita. Palvelu loistavaa, aamupala monipuolinen ja runsas. Kahvia, teetä ja hedelmiä ympäri vuorokauden tarjolla. Ei mitään moitittavaa hotellista, hinta-laatusuhde erinomainen.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Es gab Schimmel am Duschkopf Die anderen Räumlichkeiten waren in Ordnung
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Practical location, near U-bahn station and on a quiet residential street. Friendly and helpful staff. Modern facilities and quiet room. Only comment would be that the toilet was a nose-length from the towel radiator, so very, very awkward to use!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist in einer typisch Wiener Straße gelegen, nah zum ÖNV und den Sehenswürdigkeiten der Innenstadt, aber trotzdem ziemlich ruhig. Guter Ausgangspunkt für kulturelle Aktivitäten wie Theater- und Konzertbesuche.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent, very clean ,good breakfast ,great location and very helpful staff always with a Ike the receptionists
Stayed 3 nights in Dec 2019

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opcion en Viena

Un hotel práctico, un desayuno bueno, las habitaciones comodas, el elevador necesita un cambio, es pequeño y lento. La recepcion no es la mas bella. La habitación es comoda. La ubicacion es buena, ya que a 3 cuadras estar en metro y esta en area turistica.
Stayed 3 nights in Nov 2019

10/10 Excellent

Mokkun, Nagoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が最高だった。一見古そうだったけれど何の問題もなかった。
Stayed 4 nights in Nov 2019

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grei standard til rimelig pris

Førjulstur med familie. Fantastisk service og kort vei til julemarked.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Ideal for Christmas markets

Great hotel to visit the Christmas markets. Ideal for subway. Room was clean, although shower looking a bit tired. Asked for an extra pillow which was soon delivered. Breakfast good but nothing exceptional. Free tea and coffee alll day in the lounge was really useful. Welcome and informative staff at reception.
Stayed 3 nights in Nov 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great for us.Breakfast was very good. Coffee available all day was nice and desk staff very personable and helpful.
Stayed 2 nights in Nov 2019