I had to put in ratings for comfort, etc in order to leave this review so please note that we never stayed in the apartment. We had reservations for this summer and due to Covid were not able to travel into the country. The apartment kept telling us that they would refund us if the travel ban continued and to check back at 2 weeks prior to arrival. 2 weeks prior we were told to check back one week prior. One week prior we were told again to check back. 72 hours before told to check back. 48 hours same thing. Day of told that it was too late to cancel and that they couldn't even issue a travel voucher for future use because it was too late. SHADY business practices. We had other reservations all over the country that worked with us to come up with a fair solution. Not HeyMi Apartments. I can't help feeling like it was a money grab and that we were taken advantage of.
