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Best Western Plus Hotel Arcadia

3.5 star property

Choose dates to view prices

Located close to Madame Tussauds Vienna and Giant Ferris Wheel, Best Western Plus Hotel Arcadia provides a terrace, a garden and a playground. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$145
includes taxes & fees
21 June - 22 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Best Western Plus Hotel Arcadia pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Arcadia?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Arcadia on 21 June 2026 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Arcadia?

Self-parking is available for EUR 18 per night.

What time is check-in at Best Western Plus Hotel Arcadia?

Check-in start time: 2:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Arcadia?

Checkout is at 11 AM.

Does Best Western Plus Hotel Arcadia provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 58 per vehicle applies.

Where is Best Western Plus Hotel Arcadia located?

Located in Leopoldstadt, this hotel is within a 10-minute walk of Madame Tussauds Vienna, Wurstelprater and Giant Ferris Wheel. Trinitarierkirche zum Heiligen Franz von Assisi and Messe Wien Exhibition and Congress Center are also within 10 minutes. Vorgartenstraße Station is 6 minutes by foot and Vorgartenstrasse U-Bahn is 7 minutes.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 272 out of 845 reviews
Rating 8 - Good. 397 out of 845 reviews
Rating 6 - Okay. 139 out of 845 reviews
Rating 4 - Poor. 24 out of 845 reviews
Rating 2 - Terrible. 13 out of 845 reviews

Reviews

Verified

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.
Stayed 8 nights in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Will return

Location & accomodation good, staff excellent.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities
Simple, clean hotel near public transport.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to the staff for taking care of my luggage the few days im away from Vienna. Apart from the trash bin lid that’s not working in the room, everything is in good condition
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice breakfast

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

cielo

Liked: Cleanliness, amenities, property conditions & facilities
It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice air conditioning and room size

Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort

A decent hotel with easy access to transit

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention amazing very friendly ,efficient nice and kind. Flexible as well.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Sandnes

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible breakfast, nice Rooms. Unfortunaly we had Windows to the arrest with garbagetrucks tumbling outside every morning.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't ask for a better Port in a Storm

I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Asaad

Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, less than a 10 minute walk to busway, very quiet.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Good pricing; close to where I wanted to go
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not worth the €18 per day. Better off just eating breakfast somewhere else.
Stayed 6 nights in Apr 2026