Really enjoyed our stay. It's not located in the thick of things, but that is not necessarily a drawback because the hotel is incredible convenient to the railroad station - right across the street - and around the corner from a tram that gives ready access to the center of Vienna (the railroad gets you to and from the airport in 15-20 minutes; the tram to the center of the city about the same). The staff was helpful, the room was just fine (not luxurious, but we didn't way to pay for luxury), and the buffet style breakfast (we paid for it on the mornings we took advantage of it) was good and plentiful. If your main desire is to experience Vienna's museums, cafes, music, and churches (all of which we did), as well as wander around a beautiful city, this hotel will provide a perfectly comfortable place to retreat to at the end of the day.