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"Overall understaffed. The food in the restaurant was not the best but good portions. Order-taking and service took long due to short staff. Walls were very thin and all of the doors closed with a large slam, making it very sleep-disruptive in the morning and night. The shower door of my room was broken. The reception staff was friendly and sincere but there is only so much one person can pull. Needs more staff. "

"Lovely place, friendly staff and excellent food!"

"Beautiful hotel and lovely little city. Not the best service however. Slow checkin as there was a large number of people ahead at the reception. Caused us to check in too late to be able to get any food or even a sandwich"

"It felt fancy and the amenities were top-notch. Restaurant was very good. Library bar was fun."

"The hotel receptionist Pedro was fantastic. He was professional, helpful and kind. He should be promoted to manager. The kitchens delivered up delicious food. Our server in the restaurant was forgetful though. We stayed one night in the Design hotel and the other night in the Kroener connected sister hotel. Both of our rooms were beautiful, well decorated, spacious and clean. I recommend these hotels. "

"What a lovely stay , food was good gorgeous setting for the restaurant. Helpful staff and a very clean and tidy hotel Will definitely stay again."