Room, 2 Queen Beds, Non Smoking

Reviews of Days Inn by Wyndham Victorville

2.5 out of 5
Days Inn by Wyndham Victorville
15366 La Paz Drive, Victorville, CA

Reviews

5.6
Rating 10 - Excellent. 36 out of 155 reviews" "
Rating 8 - Good. 24 out of 155 reviews" "
Rating 6 - Okay. 18 out of 155 reviews" "
Rating 4 - Poor. 23 out of 155 reviews" "
Rating 2 - Terrible. 54 out of 155 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Stayed 1 night in Mar 2024
Response from Manager on 11 May 2024
Hello lisa,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon.

10/10 Excellent

lisa

Liked: Amenities
everybody very nice n helpful
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello lisa,We are delighted to hear that you found our team helpful during your stay. Your praise will be shared to motivate our staff further. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
new spot
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Lisa,Thank you for sharing your feedback with us. We appreciate your thoughts and will forward them to our management team for review. Your comments help us improve our services for future guests.

2/10 Terrible

Cassandra

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
I wouldn’t recommend this to anyone, especially if traveling with kids, felt so unsafe the whole time I was there, couldn’t sleep at all!!!
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Cassandra, We're sorry to hear about your experience and appreciate your feedback. Guest safety is our top priority, and we encourage you to reach out to our management team to further address your concerns. Thank you for bringing this to our attention.

8/10 Good

valerie, Victorville

Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello valerie, We appreciate you choosing to stay with us! If you have any feedback to share from your recent experience, please don't hesitate to reach out to us. We value your input and strive to make each guest's stay exceptional.

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello Amber, We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so we can address the issues and improve our services. Thank you for staying with us.

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was ok for one night. My outlets around the room didn’t work. My tv didn’t work. The shower was not even on the floor and some spots felt like I was going to fall through. The shower curtain rod was coming off the wall and so was the towel rack.
Stayed 1 night in Feb 2024
Response from Manager on 3 Feb 2024
Dear Guest,We apologize for any inconvenience you may have experienced during your stay. Our team works diligently to ensure the functionality of our amenities and will address the issues you mentioned. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Skylee

Liked: Staff & service, property conditions & facilities
The guy in the office was friendly
Stayed 3 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Skylee,We appreciate your feedback about the friendly service you received from our staff in the office. It is always our aim to provide a welcoming atmosphere for our guests. Thank you for taking the time to share your positive experience with us.

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was very professional and kind. The room was clean and the bed was very comfortable
Stayed 4 nights in Jan 2024
Response from Manager on 1 Feb 2024
Hello Jacqui,Thank you for your kind feedback! We are delighted to hear that our front desk staff provided excellent service and that you found your room to be clean and comfortable. It is our goal to ensure a positive experience for all our guests, and we appreciate you taking the time to share your positive experience with us. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, property conditions & facilities
The guys that run it are great tje cleaning ladies are awesome
Stayed 3 nights in Nov 2023
Response from Manager on 7 Dec 2023
Hello Marlisa,Thank you for sharing your positive feedback about our staff members. We appreciate your kind words and will be sure to pass them along to our team. We hope to have the pleasure of serving you again in the future.

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service
Great customer service. I love those guys... i ran outta money and they couldnt help me but. They were awesome.
Stayed 3 nights in Nov 2023
Response from Manager on 7 Dec 2023
Hello Marlisa,Thank you for sharing your positive feedback about the great customer service you experienced during your stay with us. We're glad to hear that our team made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

6/10 Okay

H Michael

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Hello H Michael,Thank you for taking the time to share your exceptional experience with us! We strive to provide top-notch service and exceed all expectations. We appreciate your kind words and hope to welcome you back in the future.

2/10 Terrible

Bob

Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Hello Bob, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments and will use them to improve our services. Please feel free to reach out to our management team for further assistance.

2/10 Terrible

Isabel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are completely rude and disrespectful. Never coming here again. Worst place
Stayed 2 nights in Oct 2023
Response from Manager on 10 Oct 2023
Hello Isabel ,I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Mike

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property. We could not stay as we felt incredibly unsafe with all the savory characters that seemed to live there. Hopefully we can get a refund!
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Mike,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The appearance was good. Beds very uncomfortable. Persons next to us BBQ’d right in front of the door so smoke filled the room. Staff very friendly. There was a roach in our room.
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept 2023
Hello Guest ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Cesar, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

indigo

Stayed 1 night in Aug 2023
Response from Manager on 13 Sept 2023
Hello indigo,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities
很好的服務
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Mao,Thank you for your valuable opinion regarding our hotel. We appreciate you taking the time to share your experience.

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lacked amenities. Bed not made. Not very clean.
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello John,Thank you for sharing your experience. We truly appreciate the insight regarding our bed. I hope that we will impress you with exemplary service during future visits.

2/10 Terrible

Joel

Stayed 1 night in Jul 2023
Response from Manager on 25 July 2023
Hello Joel, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

Jordan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It took me less than 13 minutes to check out after checking in. The ONLY good thing was the managers niceness/personality.
Stayed 1 night in Jul 2023
Response from Manager on 22 July 2023
Hello Jordan,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

Álvaro luis d leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2023
Response from Manager on 21 July 2023
Hi James,Thank you for sharing this review, and we welcome you to visit us again anytime!

4/10 Poor

Melodie

Stayed 3 nights in Jul 2023
Response from Manager on 2 Sept 2023
Hello Melodie,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not a bad place to stay.
The staff were extremely kind and helpful.
Stayed 1 night in Jun 2023
Response from Manager on 11 July 2023
Hi Stephen,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Good

Wayne

Stayed 2 nights in Jun 2023
Response from Manager on 7 July 2023
Hello Wayne,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okay

Amal

Travelled with family and small children
It was ok
Stayed 2 nights in Jun 2023
Response from Manager on 26 June 2023
Hello Amal, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 Terrible

Saul

Stayed 1 night in Jun 2023
Response from Manager on 24 June 2023
Hello Saul,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service. Management available for requested needs.
Stayed 1 night in Jun 2023
Response from Manager on 12 June 2023
Hi Linda,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 Excellent

Erlinda

Stayed 2 nights in May 2023
Response from Manager on 12 June 2023
Hello Erlinda,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Excellent

Anita, Rialto

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Manager on 23 May 2023
Hello Anita,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
The night manager was very helpful and friendly. He checked multiple rooms for us that didn’t have a strong smoker room oder. He was gracious to do this for us.
Stayed 1 night in May 2023
Response from Manager on 10 May 2023
Hi Joel,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are thrilled to have met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Proper manager was very friendly and helpful
Stayed 1 night in May 2023
Response from Manager on 6 May 2023
Hello Shane,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope to see you again in the future. Thank you for your valuable business.

4/10 Poor

Sara

Stayed 1 night in Apr 2023
Response from Manager on 4 May 2023
Hello Sara,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 Poor

Sara

Stayed 1 night in Apr 2023
Response from Manager on 4 May 2023
Hello Sara,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Randy

Stayed 1 night in Apr 2023
Response from Manager on 27 Apr 2023
Hello Randy,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Jordyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Manager on 15 May 2023
Hello Jordyn,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Liliana

Stayed 1 night in Apr 2023
Response from Manager on 27 Apr 2023
Hello Liliana,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room at roaches, the sink leaked on floor, no hair dryer and bed was dirty also dirty wash cloth in shoower. Will never stay here again..
Stayed 1 night in Apr 2023
Response from Manager on 22 Apr 2023
Hello Roberta,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2/10 Terrible

Benjamin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There were roaches in the hotel room!!! I couldn’t sleep.
Stayed 1 night in Apr 2023
Response from Manager on 19 Apr 2023
Hello Benjamin, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly staff
Stayed 1 night in Apr 2023
Response from Manager on 19 Apr 2023
Hi David,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM! DO NOT BOOK HERE
Showed up to property at 3pm day of check in, we were told our confirmation # was invalid and that our booking wasnt in their system. We asked what could be done and the clerk said they do not have any rooms and one they MIGHT have they sold to a couple that was ahead of us with the same issue. This was 3 hours AFTER check out time, they had no rooms to accomodate us. We never stayed at this hotel. Booked a different room elsewhere. At 10pm a person named Mudi called my cell asking if i was coming in for my reservation, this was 6hrs after i filed a complaint through Hotels.com customer service. Im sure this was just them trying to say they offered me the room....at 10 at night.
Stayed 1 night in Apr 2023
Response from Manager on 19 Apr 2023
Hello Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

Rochaun

Stayed 6 nights in Apr 2023
Response from Manager on 19 Apr 2023
Hello Rochaun,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Andranicka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was and has been poorly kept. There is a smell of urine from either animal or human that smells really bad. There was no towels given or in the room. Very horrible and unsanitary place.
Stayed 2 nights in Apr 2023
Response from Manager on 15 Apr 2023
Hello Andranicka, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns. This has been forwarded to management to investigate and address with the appropriate department. Please reach out and ask to speak with management if you would like to discuss this matter further. Thank you again for sharing and we hope to earn your business in the future by continuing to grow and evolve.

10/10 Excellent

Camilo

Stayed 1 night in Apr 2023
Response from Manager on 9 Apr 2023
Hello Camilo,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Walter

Stayed 1 night in Apr 2023
Response from Manager on 28 Apr 2023
Hello Walter,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okay

nina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs faucet repair, no hot water
Stayed 3 nights in Mar 2023
Response from Manager on 6 Apr 2023
Hello nina, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

10/10 Excellent

Collin

Stayed 1 night in Mar 2023
Response from Manager on 30 Mar 2023
Hello Collin,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Marival

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t take a shower because the valve wasn’t working correctly. Toilet seat was not placed properly and kept falling off !! Crack on the floors not properly sealed ! Room was a 6 out of 10 in cleanness. 👎
Stayed 1 night in Mar 2023
Response from Manager on 28 Mar 2023
Hello Marival, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

10/10 Excellent

Bruce

Liked: Cleanliness
Decent place for the money , would stay there again thanks .
Stayed 1 night in Mar 2023
Response from Manager on 26 Mar 2023
Hello Bruce,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.