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Reviews of Unique & Cozy Condo in Heart of Downtown Vicksburg

Unique & Cozy Condo in Heart of Downtown Vicksburg
Vicksburg, Mississippi

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Curt A.

Liked: Cleanliness
Outstanding Experience
Erica is very attentative, right from the beginning. She assured the arrival/check-in process went smoothly, and made sure our needs were met. Thanks much!
Stayed 3 nights in Nov 2022

6/10 Okay

Karen A.

Liked: Cleanliness
Great Location. Minimal Accommodations
We loved the old building and location. The unit itself was clean but sparse in terms and not the most welcoming of places I have ever been. We had to search for towels (below the bathroom sink if wondering) and most of the cupboards were empty. Being that it is an apartment with a full kitchen, and not a hotel, I would have liked to have seen it more stocked with basics cooking/eating supplies, like coffee mugs and more than two forks. Dish sponges were also old. The floors are incredibly creaky and there appears to be a bar or event space next door so one night we had all kinds of noise from outside, the floor above, and someone who decided to power-wash at near midnight. The other two nights were quiet. Overall it was a good location and clean but don't expect much else.
Stayed 3 nights in Oct 2022
Response from VrboOwner on 17 Nov 2022
Karen, thanks for staying with us. We are sorry you experienced a few issues that had a negative impact on your stay. - We are sorry that you feel our home was low in stock. The towels are under the sink because that’s where they are stored. We also have salt, pepper, oil, and basic seasoning. As is standard in the vacation rental industry, the owner provides a starter amount of toiletries and other essentials, and once that amount is out, it's typical for the guest to purchase more supplies. Thanks for letting us know about your stay!

8/10 Good

Cathy B.

Liked: Cleanliness
Downtown Vicksburg
Condo was as described. We were not upset that the police dept is next door :) Yes floors are creaky and yes you can hear other condo occupants but this is an old restored bldg so that's to be expected. Did find misc canned goods and snacks in the kitchen cabinets presumably left by last occupants.
Stayed 3 nights in Jul 2022

6/10 Okay

LaDana S.

Liked: Cleanliness
How you make someone feel matters
Wonderful restoration of an old commercial building with attention to detail and many amenities perfect for group or family visits. The building has central air not window units as stated in the description. There was not a hair dryer or bar soap in the unit but that was not an issue. Wood floors are very creaky, also not an issue but worth mentioning. The 3 ring binder in the unit needs to be updated with current contact information, checkout time, etc. Upon arriving we did not have instructions on how to enter the locked door to the main building. After unsuccessful attempts I called both guest contact numbers and left detailed messages. A few minutes later I received a call from someone who did not identify herself or the reason for the call. When I attempted to guess who it might be, I was quickly corrected on the pronunciation of her name. When I explained that I didn’t have clear instruction on how to enter the locked exterior door to the building, I was assured (several times) the instructions are clear and told that door should not be locked. After getting the code and entering the building I wanted to keep the guest contact on the phone until I successfully got in the room. When I ask for clarification on using the room keyless entry I was asked if I had read those instructions. By this time I’m over the attitude and lack of empathy of the guest contact. Later in the evening when there was an issue with the internet I asked by friend to call and the guest contact was sweet as pie referring him to the second guest contact who was very professional and helpful in taking care of the issue. We found the apartment to be very clean and well decorated. There is an exercise room, a patio with gas grills and nice common areas for visiting with friends. While I recommend the property and have no issue with it, I will not return due to the attitude and unprofessional experience with the guest contact.
Stayed 3 nights in Apr 2022
Response from VrboOwner on 27 May 2022
Hi LaDana, we're glad to hear that you enjoyed your stay overall. We followed up with the homeowner after reading your feedback, and they would like to share the following: We have high standards of hospitality and apologize if you experienced anything other than this in your communication with the Guest Contact. Guest communication is one of our top priorities and we wanted to ensure that you received all of the necessary information so that you could enjoy your stay. Thanks for your valuable feedback we look forward to hosting many satisfied travelers!

10/10 Excellent

Adam F.

Liked: Cleanliness
Great Place in Vicksburg
This was a great place to stay an updated modern condo w/plenty of places to eat within walking distance. Would definitely stay again.
Stayed 6 nights in Oct 2021

10/10 Excellent

Daniel H.

Liked: Cleanliness
Really nice place
We really enjoyed our stay.
Stayed 2 nights in Jan 2021