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"Room was not cool enough, unfortunately we realized this after retiring for the evening. We put the fan on, thinking it would help, but it made so much noise, sleep was difficult. We have stayed there before and also at the Sheraton at Cdg. Usually a good experience, but this time disappointed. (The bar restaurant is great)."

"Great location with short 5 minute shuttle to airport for a small fee. Buffet breakfast excellent as were the dining options. Staff super friendly and nothing was too much to ask for. Can highly recommend"

"No air-conditioner was on and shower door was removed during shower water was coming out to the floor"

"Exceptional property, helpful owner, room perfect and very clean. Breakfast was amazing. Highly recommended and would certainly stay again if using Malpensa airport which is about 10 mins away by car. Thank you for a great stay"

"I had a very frustrating experience staying here. While the property itself is beautiful and conveniently located near the airport, the service across multiple touchpoints felt dismissive and, at times, outright rude. At the end of my stay, I was called just two minutes before my shuttle departure and it left without me, which was extremely stressful and poorly handled. There were also unexpected additional fees buried in the fine print that were never clearly explained at check-in. When I raised this, the concierge was passive-aggressive and insisted this lack of transparency was “industry standard,” which felt dismissive and unprofessional. Dining was similarly disappointing—the restaurant staff made it seem like they were doing me a favour by taking my order, and overall I felt unwelcome. The pool is nice, but the Wi-Fi was poor, and the service issues ultimately outweighed the positives. I would not stay here again."

"Breakfast was abundant in choises. Clean and modern hotel. Parking inside hotel area was good."

"Hotel it was good and clean staff very good and frendly. I'm really recomendet that hotel. "

"A stunning property with excellent management. Well located for Malpensa, though not walkable."

"Convenient to Malpensa, less than 20 mins, on site parking included. "