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Hotel Santander

2.5 star property
Travelers enjoy continental breakfast and harbor views from the picturesque terrace while experiencing the vibrant energy of Malecon at this comfortable hotel

Choose dates to view prices

Hotel Santander Veracruz - Malecon blends local energy with comfort. Enjoy continental breakfast, free WiFi, and terrace harbor views. The 24-hour front desk offers tour help, making this Zocalo-adjacent hotel convenient and charming.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Quadruple Room, 2 Queen Beds (Dos Camas Dobles)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 18 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 King Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Malecon, a neighbourhood in Veracruz, Hotel Santander is near a train station. City Museum and Museo de la Ciudad de Veracruz are cultural highlights, and some of the area's attractions include Veracruz Aquarium and Naval Historical Museum. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Map
Landero Icoss No. 123, Col. Centro, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor
    Veracruz Harbour
    2 min walk - 0.2 km
  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    2 min walk - 0.2 km
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    2 min walk - 0.2 km
  • Veracruz Cathedral which includes heritage elements and a square or plaza as well as a small group of people
    Veracruz Cathedral
    3 min walk - 0.3 km
  • Carranza Lighthouse featuring a city, a square or plaza and a statue or sculpture
    Carranza Lighthouse
    5 min walk - 0.5 km

Getting around

  • Veracruz Central Station
    8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    29 min drive

Restaurants

  • Los Portales de Veracruz
    3 min walk
  • McDonald's
    2 min walk
  • Plaza gastronómica el refugios del pescador
    2 min walk
  • Don Juan II
    2 min walk
  • Mariscos Tano
    1 min walk

About this property

Hotel Santander

Hotel near Veracruz Harbour
Close to Veracruz Aquarium, Hotel Santander has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A water dispenser, smoke-free property and a 24-hour front desk
  • Luggage storage, a TV in reception and multilingual staff
Room features
All guest rooms at Hotel Santander have comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santander Veracruz
Santander Veracruz
Hotel Santander
Hotel Santander Veracruz Malecon
Hotel Santander Enfrente al Malecón

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Reviews

Hotel Santander Reviews

7.2

Good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 99 out of 315 reviews
Rating 8 - Good. 99 out of 315 reviews
Rating 6 - Okay. 53 out of 315 reviews
Rating 4 - Poor. 19 out of 315 reviews
Rating 2 - Terrible. 45 out of 315 reviews

Reviews

8/10 Good

Juan Carlos Pacheco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Staff went out of their way to be helpful....
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average with great location

Given the price, i did not have great expectations... You get what you pay for. Staff is very friendly, location is great. Beyond that it is average, but again, that is what you get at the price range.
Stayed 3 nights in Oct 2023

6/10 Okay

Paul

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location affordable with many restaurants options.
Stayed 1 night in Aug 2025

10/10 Excellent

Reyna

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Best value for your money

My stay was pleasant and the room was comfy for what I needed for. The location was perfect and people at the front desk were very attentive.
Stayed 1 night in Jan 2023

10/10 Excellent

zeying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

4/10 Poor

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
X
Stayed 1 night in Aug 2022

2/10 Terrible

Gigi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice esta reservación para mis padres y fue terrible. El piso en donde estaban tenía tarimas amontonadas en el piso. El baño justo abajo de la regadera MUY PELIGROSO. Mi padre se resbaló. Por año nuevo 1,300 pesos por noche es un robo. No lo vale y no lo recomiendo. I made this reservation for my parents and it was terrible. In the corridor they were on had pallets piled up on the floor. The bathroom right below the shower is VERY DANGEROUS. My father slipped. For New Years 1,300 pesos per night is a steal. It's not worth it and I don't recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabricio

Liked: Cleanliness, amenities, property conditions & facilities
Los empleados muy amables de la habitación me dieron el último en el tercer piso y soy gordito 😉 esperemos para la otra me toque abajo pero los empleados muy amables
Stayed 6 nights in Feb 2026

8/10 Good

Concepcion

Liked: Cleanliness, amenities
el personalfue amable
Stayed 3 nights in Jan 2026

8/10 Good

Luis fernando

Liked: Cleanliness, amenities
El personal muy amable
Stayed 2 nights in Dec 2025

2/10 Terrible

José Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Me me factura mi osperdaje y no siquiera contestan los mensajes
Stayed 1 night in Dec 2025

8/10 Good

Jesus Antonio

Liked: Cleanliness
Personal amable
Stayed 3 nights in Nov 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities
Excelent
Stayed 1 night in Nov 2025

10/10 Excellent

Miriam

Liked: Cleanliness, property conditions & facilities
La habitación muy comoda, sin ruido, clima, y en un buen lugar para poder pasear. Personal muy amables y atentos.
Stayed 2 nights in Nov 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
El cuarto confortable y los servicios buena atención.
Stayed 1 night in Nov 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad jamas pense que seria genial muy buen lugar cerca del area de malecon ,el zocalo, recomiendo el servicio las chicas son muy amables
Stayed 1 night in Nov 2025

10/10 Excellent

Valeria

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
La habitación impecable, la atención por parte de toda recepción fue estupenda, me tocó conocer a todo el personal y súper amables, definitivamente volvería a ir!!! 💕
Stayed 1 night in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Lindas personas!! La habitación limpia muy aseada Volveré pronto!!
Stayed 4 nights in Nov 2025

2/10 Terrible

Arias Soto

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal
Stayed 1 night in Nov 2025

6/10 Okay

Jacky

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A las habitaciones les falta demasiado mantenimiento, el clima de ventana en muy mal estado, pegado con cinta.
Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Excelente atención y servicio, habitación muy cómoda y limpia
Stayed 1 night in Sep 2025

8/10 Good

Jose Alberto

Liked: Cleanliness, staff & service
El servicio y la atención fueron inmejorables, sin embargo las instalaciones no tienen mantenimiento. El ruido exterior hace difícil conciliar el sueño.
Stayed 7 nights in Sep 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
todo estuvo perfecto!
Stayed 6 nights in Aug 2025