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"Clean room"

"Unfortunately natural water fountains were closed. Working only on weekends this time of year "

"Great experience from the moment we drove to the entrance. Very good service. Spectacular building, tasteful decor and beautiful surroundings. Incredible breakfast and amenities. The only few things that made me not give it 10/10 was the fact you have to pay 10€ to use the spa, which I can’t justify with a hotel of this price tag. Also, we wanted to be bougie and order room service but neither of the phones in the room was working so we had to go downstairs to order which kind of defeats the purpose. The only open fountain has very limited hours open. "

"No heating inside the room even after complaining at the reception, they gave me a little device to warm up the room but the noise was horrible. Couldn't sleep. No hot hoter when trying to shower - it happened on my last night. Also have some photos from lack of cleaning. Being a frequent user of Expedia, I expect a full return of money from this extremely bad experience."

"A hotel set in beautiful surroundings. The staff were very friendly and welcoming to us and the dog. The room was a good size and had a balcony with a hammock and lake view. The breakfast was good, with freshly cooked eggs. The food in the evening was a bit limited; only one choice of a main meal but there were numerous bar snacks and sharing platters. Not really a problem though, as there was a restaurant 5 minutes walk down the road. In all a very enjoyable stay"

"Only thing we regret is that we only started one night here as we on the way from Portugal to Spain! We couldn’t say enough about this historical hotel and can’t wait to expect one day we return for the longer stay. The free breakfast was served on an ancient stone table, hotel also served a wonderful dinner, it was delicious! Entire place was like a giant storyteller, the ancients buildings and its exhibitions brought you back a thousand years. A beautiful garden and courtyard with partially existing cloister ….. the hotel location also very close to the Portuguese only national park, Peneda-Gerês National Park, not far from Braga. Ideal location between Portugal and Spain! "

"Beautiful setting, views of the lake. Nice filling breakfast, we enjoyed thr bacon and scrambled eggs. The room was clean and almost lole ti was brand new. The espresso machine in the room was a welcoming treat. "

"Excellent hotel in good location for us. "

"5star experience! Wasn’t our first time there. And it definitely will not be our last!! "