Vegas Heights Holidays from AU$711

Great hotel because no gambling on premises. Would have been excellent if some areas performed better!

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

Clean room.. Nice pool.. Staff responds instantly..

Best place to stay on the strip!

The rooms were spacious and nice but the mini bar meant there was no fridge space. Coffee in the room was $16 for a Keurig, which wouldn’t have been a big deal since there was better coffee at the coffee shop in the lobby, but that was a construction zone when we woke up our second day. It’s far from all of the Mandalay Bay amenities. Some rideshare drivers will not drop you off or pick you up from W, only Mandalay Bay. We came back to an unexpected room service delivery but there was no charge for it and they said we could keep it and the cold quesadilla was appreciated, honestly. The views were stellar and having multiple bathrooms was great. The ice machine on our floor was broken so we had to go to different floors to find it. I’d probably stay there again for the price though.