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"Very disappointing check-in experience at Staycity Venice near the train station. The front desk staff (Alexandra) was rude and unprofessional. It took 20 minutes to check in one room, and she held my passport as a guarantee but refused to provide a receipt, which made me very uncomfortable. She even suggested I shouldn’t book this hotel again. Based on this experience, I won’t—and I wouldn’t recommend it to others, as there are many newer hotels nearby, some even closer to the station."

"Close to the airport "

"Couldn't really get the AC down low enough."

"The room was two double beds for a family of 2 adults and 2 teenage girls. It was massive and worked really well for what we needed for a city break. The breakfast was minimal, but had all the usual continental offering with some hot elements too. The hotel had a great bar area, the whole place was really clean and the staff were very efficient. The best element for us visiting Venice was that it was right across the road from the train station which had multiple options for getting into the centre of Venice. A fantastic option for a trip around north east Italy."

"Good customer service at desk"

"L’employée qui nous a servi lors de notre arrivée n’était pas de bonne humeur et ne souriait pas du tout. Rien ne nous a été expliqué et nous avons dû nous fier à nous mêmes. La salle de bain de notre chambre n’était pas très propre. J’avais l’impression d’être dans une toilette publique de chez McDonalds. Je ne recommande pas cet établissement. Je n’y retournerai pas!"

"Very good location with train station to Venice across the street."

"What an incredible place. We will deffo come back!!!!"

"Great place "