Van Ninh Holidays from AU$2,213

we enjoy our stay the villa was nice and well equipped..

When we arrived at this hotel it took 45 min before someone assisted us. When they did they took us on a golf cart to our villa. We could smell the bill from the front door outside. It smelled horrible not sure what someone did in this villa before we did but it was horrible. What made it worse was the heat the ac was not working and they had stand fans going is all the rooms. I immediately notified the staff that this was unacceptable and we did not want to stay here. When we got back to the reception area the gentleman stated what was wrong I advised him of the situation and he said oh I’m sorry so are you leaving? Really that is not a proper response for a villa that is not up to the standards they claim. I simply said yes we are leaving they did not assist us to get a taxi or shuttle we waiting another 45 min to get a shuttle. I travel every month and through the world and have never been treated this way! I would highly advise you to not stay here.

When we checked in we got an upgrade to the Kubera Condotel which was very nice. Our stay was excellent. Room was very clean and the housekeeping lady that we always saw was always nice. All the staff were very nice and polite always saying hello as you go past. Both pools were great but the big on can get very crowded as expected . Breakfast was pretty good and had a decent variety. Can use the buggy if you dont want to walk 5 mins to the main building. The resort is a bit away from the city centre but its very calm, relaxing and quiet.