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"Very nice hotel. We had some drinks at the bar. The bed was soft and room was clean. The staff was friendly."

"The property was undergoing renovations, so no 1st floor rooms and no elevator for my elderly parent. Safety latch was broken right off the wall, and they charged me twice. I had to wait 5 days to get reimbursed for 2nd charge"

"This property is very close to the highway and traffic noise was an issue for us. The curtains in the room had holes in them. Hallway carpeting clearly needed vacuuming."

"I could not put clothes in the drawers, there was food crumbs in there. The shower curtain was moldy half way up. They would not correct it. The toilet was not screwed to the flood tightly. Listed as non smoking, it is not. Very Smokey and marijuana was smelly. Pool was green. I asked about the breakfast and was told that she didn’t know anyone was staying there. Not clean at all. Blow dryer did not work. I would NEVER go back!"

"Everything was as advertised. Very clean and everything we needed. Very nice property."

"Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is amazing because you can wake up to the view of the lake (if staying in the front villas). Drift had amazing food and wonderful service. The hot tub and sauna was a nice touch. I can’t say enough good things about this place. I would 100% stay here again and will definitely be back in the summer to see this place running at full capacity. The only negative thing i can say (and it’s not their fault) is there is a train right behind the property which can be noisy as it does run all day but its about a min of noise and then right back to peace. Wasn’t even a bother but worth noting."

"Yearly girls vacation weekend out geocaching around Chautauqua Lake. Best way to reconnect with our younger selves. We had a lovely clean and comfortable place to stay after a long days nature adventure. Having a great kitchen to prepare our meals is a plus for me as we preferred staying in to going out. Thank you Rachel"

"Beautiful historic property in need of some "cosmetic" touch-up."

"Check in and check out girls were nice. Other staff were very rude. "