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"The room was too hot and the a/c seems it was not working. I called the front desk and the answer was that tge a/c was set for the whole building hot or cold and now it was hot."

"The hotel is beautiful. The grounds and setting are very well maintained. Dinner was excellent in the restaurant. Overall our stay was a great experience."

"Good location. "

"Terrible facilities; desperately in need of renovations. Bathroom floor was in cement painted in a gray color; no tiles. The shower drain was not fixed to the floor. The air conditioner was in a vwry poor condition and dirty. Very poor breakfast options. Elevator needs attention. Advertised as a 4 star hotel for Europe standard,, but at best, it would be a 2 star hotel for Europe standard. Not recommended"

"Wonderful hotel, warm and welcoming. Room and bed very comfortable and perfect spot for walking to all the major spots in Segovia. Easy parking option. Breakfast room and bar lovely with a good selection. Very happy overall. "

"Nice easy place."

"Would have liked “real coffee” in the morning"

"Place is like new with everything that you would need. The host was very friendly and informative about the sites and restaurants in the area."

"Wonderful!"