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"Put us in a room with absolutely nothing but retaining wall rocks outside. Lots of noise from hallways when cleaning staff was working the rooms. We needed to get in touch with front desk or ANYONE for the entire morning on our checkout date - no one could be found and our numerous calls to posted numbers went unanswered. Our reservation said our stay included breakfast each day but there was none available. The wellness center was a nice surprise. We paid for a two hour visit and it was very relaxing. Not a bad place, just nothing great/special except for the spa area which costs more to reserve."

"Very clean and well kept. Excellent friendly service. A gem."

"A great stay. The breakfast and spa were both high level. We also loved the location; being surrounded by so many local restaurants made exploring the area very easy. A 10/10 experience "

"Perfect servis and location in Karlovy Vary"

"Came for the weekend and was amazed by the room, service and location."

"Clean, beautiful room, excellent restaurant. "

"Great room for family. Amazing location. Kind staff! Highly recommended! "

"room was potless"

"Such a wonderful stay! Wish we were there for a longer period of time. Walking distance to everything and it’s a bit tucked away. Their bar has live music and yummy bites and drinks. Breakfast is delicious. Staff is super helpful and friendly! Can’t wait to come back!"