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"The staff at the front desk were outstanding. They contacted me in advance to ensure that I would have no issues on arrival, then made some very nice suggestions to enjoy and make the most of my one-night stay in Tirano The two ladies I met were both very welcoming, friendly and went out of their way to be helpful. The apartment itself was very nice, modern, clean, economically priced in my opinion, and conveniently located a few minutes walk from the train station. The only drawback to this is that it’s located along the tracks across from the train station so you will hear some verbal announcements and train arrivals and departures. This was not an issue for me given the short stay but if it will bother you, take it into consideration — especially if you plan a longer stay. "

"The location was great. The room was clean, and the staff was extremely helpful."

"Kempinski Grand Hotel des Bains is truly one of the best hotels I have ever stayed in. From the moment you arrive, everything feels exceptional; the location is unbeatable, surrounded by a magical alpine landscape that feels straight out of a postcard. The setting overlooking the mountains is simply breathtaking, especially in the mornings and evenings. The atmosphere of the hotel is warm, elegant, and timeless, making every moment feel special. What truly sets this hotel apart, however, is the staff. Every single team member was genuinely warm, attentive, and professional, making us feel welcomed and well taken care of throughout our stay. Their hospitality added a personal touch that elevated the entire experience. An unforgettable stay in St. Moritz; luxurious yet comforting, refined yet heartfelt. I would return without hesitation and highly recommend it to anyone seeking a truly memorable alpine escape."

"Overall, everything was really nice I think the hotel is pretty new hotel and everything seems to be all working properly. I would just put a little minus point for the TV not being connected to TV where you can AirPlay from your devices so the choice is quite limited. Breakfast was nice & included and staff as well was great and looked after us - fresh cakes, yogurt, cereals, hot options. "

"The hotel was lovely. Very clean, spacious and amazing mountain views. Spa was also very good. Staff were very friendly and helpful"

"Magical! "

"Location, room comfort and shower pressure"

"Staff are exceptional and the property is super clean and well located."

"Clean and walkable location to everywhere in st moritz. We had to check out early at 4 am and they brought us to go breakfast bags."