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"Yes the room was clean, the staff was very helpful "

"Love the staff, rooms and the grounds "

"Staff support was outstanding, whether checking in or out, responding to questions about the tv, or fixing breakfast. Room was very comfortable with plenty of space. "

"Friendly and attentive staff, clean room, nice lobby seating areas, good breakfast options, and dog-friendly."

"Clean room, updated hotel, easy check in and out."

"great business hotel. "

"Very cool hotel!"

"Elegant rooms, friendly, and professional service, and beautiful outdoor spaces. If you’re looking for tranquility and great service look no further."

"Everything was wonderful! The check in staff was friendly, the manager was understanding of our situation, the room was super clean (had to unplug the air freshener as I am sensitive, but it smelled good) the fresh cookies were really good and made us feel special, the hot tub was clean (and I am very picky about that that I actually got in) and it was a perfect temperature and relaxing, the morning breakfast was good and varied and our checkout was smooth! My husband and I loved it and will definitely come back anytime I come to Napa! Many thanks and blessings to all at the Elm House! : )"