The description when booking was a queen bed , I’m sorry but it was a full size bed. We had to get another room just be comfortable, we decided on the room next door, the room was named “Maty” but the lock didn’t work properly and the staff didn’t tell us until we asked. The person on duty said “ oh yeah you have to lift the door a little so the lock can catch “ . I don’t mind an occasional house pet, but the cats that congregate at night and meow ALL NIGHT..
The boiler on site is not equipped for a hotel, I barely turned the water and it would start to get cold.
Let’s get to the price, I booked my room through Expedia, I paid it up front when we decided to get the other room and asked to the person on site said the owner told her it 1755.00 in pesos, which is roughly about 101.00 as the pesos at the present time was 17.35. Later that day the person taking care of the hotel says we owe more the owner made a mistake and there it was the staffs responsibility otherwise the staff has to fork over the rest.
It was not the staffs fault, if the owner was on site to take better care of her guests there would be no issues.