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"The room was fine. Clean etc. Hotel and staff were all good too. Good location. Ideal parking. Was quiet despite being at the main bus station area of the train station. The windows opened for fresh air which was useful as I suppose the guest before us had turned to thermostat to 30° and it was boiling. Unfortunately the heat woke me from a really nice mattress and comfortable linens. Overall, the hotel was not at fault for anything, so 5 stars, absolutely earned. "

"We were given an upgrade and the room was very nice, although the cost was very high at £180+ , which we assumed was due to the time of year. It was part of an 8 day trip which included 5 hotels and this was almost double the cost of the other, good quality hotels. The hotel and amenities are excellent and I would have awarded a higher rating for the ambience……however we were very disappointed with the set meal at £69 per head. We had invited my husbands mother to join us and felt that it wasn’t value for money. The bar was suffering from staff sickness and service was slow…..but the head barman was very good and apologetic for any inconvenience. Overall a very nice hotel, but expensive."

"The staff at this property was amazing. I have never had such a wonderful experience with customer service- specifically the front desk woman made our entire trip better! "

"Wir hatten einen wundervollen Aufenthalt. Lage des Hotels, Zimmer, Spa-Bereich und Frühstücksbuffet waren super und das Personal sehr zuvorkommend."

"amazing area, staff, service"

"Guy at front desk was super helpful, spoke english very well."

"Breakfast "

"Great hotel on the Rhine River banks. Nice rooms, good staff. Good location. "

"Very good!"