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Burcu Kaya Hotel

Photo gallery for Burcu Kaya Hotel

Featured image
Outdoor pool
Terrace/patio
Premium bedding, minibar, in-room safe, free cots/infant beds
Premium bedding, minibar, in-room safe, free cots/infant beds

Overview of Burcu Kaya Hotel

Burcu Kaya Hotel

4 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Ortahisar Kasabasi, Urgup, Nevsehir, 50400

Explore the area

  • Popular LocationOrtahisar Castle8 min walk
  • Popular LocationAynali Church3 min drive
  • Popular LocationGoreme Open Air Museum4 min drive
  • AirportNevsehir (NAV-Cappadocia)41 min drive

Choose dates to view prices

About this area

Urgup

Burcu Kaya Hotel is located in Urgup. Goreme Open Air Museum and Zelve Open Air Museum are cultural highlights, and some of the area's landmarks include Ortahisar Castle and Aynali Church.

What's nearby

  • Ortahisar Castle - 8 min walk
  • Aynali Church - 3 min drive
  • Goreme Open Air Museum - 4 min drive
  • Tokali Church - 4 min drive
  • Zemi Valley - 9 min drive

Getting around

  • Kayseri (ASR-Erkilet Intl.) - 67 min drive

Restaurants

  • LAGARTO - 5 min drive
  • Cafe Safak - 6 min drive
  • Buyuk Adana Kebab Goreme - 6 min drive
  • Meihua Chinese restaurant - 6 min drive
  • Fat Boys - 6 min drive

About this property

Burcu Kaya Hotel

4-star hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, a bar/lounge and a poolside bar are on-site. All 82 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Minibars, premium bedding and hairdryers are among the other amenities available to guests.
Burcu Kaya Hotel offers 82 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels.

Bathrooms include baths or showers, bathrobes, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a TRY 350 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 2 restaurants and 1 coffee shop
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Turkish

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hairdryer

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: TRY 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Guests under 12 years old are not allowed in the spa

Property is also known as

Burcu Kaya Hotel
Burcu Kaya Hotel Nevsehir
Burcu Kaya Nevsehir
Burcu Kaya Hotel Urgup
Burcu Kaya Urgup
Burcu Kaya
Burcu Kaya Hotel Cappadocia/Urgup
Burcu Kaya Hotel Hotel
Burcu Kaya Hotel Urgup
Burcu Kaya Hotel Hotel Urgup

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 6 out of 23 reviews
5 - Excellent 26%
Rating 4 - Good. 8 out of 23 reviews
4 - Good 35%
Rating 3 - Okay. 3 out of 23 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 23 reviews
2 - Poor 13%
Rating 1 - Terrible. 3 out of 23 reviews
1 - Terrible 13%

3.7/5

Cleanliness

3.4/5

Staff & service

5.0/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities
Tiny room. Staff and guests not wearing masks. Unfriendly cafeteria workers. The pool (there are 2) was great. Industrial tourism spot...
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to thank the hotel for helping make my niece bday a wonderful experience. They blew 18 ballons while we were on a tour. She came to the room surprised. They also helped me order a bday cake and coordinated it to be celebrated at the Turkish dinner show--all in last minute request. The kids loved the pool and the breakfast was good! We will stay agsin nect time.
Stayed 2 nights in Aug 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience...
It was an authentic but also very clean and well maintained place. Great job with the architecture!

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectations Excedded!
This hotel delightfully exceeded our expectations! With a choice of 2 swimming pools there was plenty of space to spread out and relax, essential when travelling with a family of 2 adults and 4 teenagers. The hotel rate included a huge buffet breakfast and dinner, which was fresh, tasty and convenient after long hot days exploring Cappadocia. The chef prepares the meals using fresh farm grown fruit and vegetables which is located within the hotel grounds. The front reception staff where very helpful and organised taxis to drive us where ever we wanted to go, the taxi company used by the hotel where friendly, honest and helpful. I was apprehensive because of 1 negative review but am glad we went ahead and stayed and would have no hesitation in recommending this hotel to anyone wanting great value, convenient location, great food and staff.