Upper West Side Hotels, Palm Springs

"The pool was very clean and nice."

"Get the private pool suite"

"The hotel was okay overall. The lobby looked fancy, and the live singer at the restaurant was a great touch that added to the old Hollywood feel. Unfortunately, my stay wasn’t the greatest. My main issue was the airflow in our room. It felt stuffy when we checked in, so I turned on the AC wall unit, but it mostly just made noise and didn’t cool the room much. The ventilation in the bathroom was also poor. Steam from the shower would spread into the room and make everything feel muggy, which created the perfect environment for mosquitoes—we ended up getting bitten several times throughout our stay. The pool also didn’t appear very clean. There were quite a few dead flies and mosquitoes floating on the surface, which made me wonder if the filters were working properly. I really wanted to love this place, especially after learning that Lucille Ball and Desi Arnaz were among its founders. Unfortunately, the conditions in our room made the experience disappointing. The employees were very helpful, welcoming and overall friendly. "

"None"

"Clean room. "

"Very friendly "

"Great service "

"Was told at check they add an addition fee 50$ for grounds fees!?!? U should let people know this before they book with you!"

"Lots of potential but needs serious updates. The mold on the bathroom ceiling was painted over, but needed a re-do. With that said, staff was nice as could be and we enjoyed the hot pools at the end of each day."