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"Very cozy atmosphere and great facilities. "

"On arrival the welcome was warm. All the staff were efficient, attentive, professional and friendly. The room was very comfortable and spotless, with complimentary water and plenty of space. There was a patio with chairs and a table and the most wonderful views of the mountains - this was not used much due to the snow! The restaurant provided us with exceptional breakfasts - both hot and cold options, fruit, nuts, yoghurts, meats, the most amazing scrambled eggs, fresh honeycomb, juices (including a make your own option) - totally stunning. The evening meals were equally wonderful. The spa was the cherry on the cake - a steam room and sauna plus relaxation area with complimentary fruit/herbal teas, water, snacks and again the wonderful views - in better weather there was a hot tub available. Overall a great hotel, great staff and a wonderful place to unwind and relax."

"Excellent. Helpful staff, wonderful pool and spa experience. Convenient to local attractions."

"We loved our stay here! Great location and drivable to various Dolomites hikes and sights. The staff were very friendly and hospitable. We got engaged during our stay and the staff treated us to a complimentary bottle of prosecco! The sauna and spa facilities were also a treat to use after our long hikes. Breakfast was also fabulous with lots of variety, quality coffee and made to order egg dishes. Highly recommend staying at Hotel Orso Grigio!"

"Lovely authentic Tyrolean hotel . Rooms are large and newly renovated. Breakfast is a decent continental selection. A 3 course set dinner menu is available each night though we didn’t try it. The village is beautiful. We didn’t have a car but the bus and train network to neighbouring villages was pretty good and straightforward plus you get a free transport pass with the hotel. There is a bus stop outside the hotel and the train station is less than 10 minutes walk. All the shops are very close including a new laundrette . Everyone in town speaks Italian and German and most speak enough English . I would definitely stay in this town and at this hotel again. "

"Two sisters run this hotel and they are wonderfully kind and involved in making any stay here exceptional. The service is second to none. The breakfast is spectacular, with locally sourced farm to table products. They have a huge assortment of great tea and desserts available to guests. We didn’t hit the spa, as we stayed here during our time hiking in the Dolomites. It was a bit further out from some of the hotels nearer the hikes but it is absolutely worth it to be in such a beautiful place with such incredible hospitality. "

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"Away from the centre of the village, surrounded by mountains, we had a lovely view from our balcony of a field with donkeys grazing and a small chapel at the far end of the valley. It is quite a hike from the hotel to the lake. If you’re a hiker, then this is the place for you. The dinner was expensive and mediocre. I do not recommend the half-board plan. Breakfast was okay, very limited choices. They benefit from the high tourist numbers obviously reflected in the limited value for money equation. "

"Entire upper floor is for your use. Three large bedrooms and two bathrooms. Very quiet—it’s a sheep farm. Hostess Sandra speaks excellent English and is very helpful. I loved the fancy coffee machine. It has a nice view over the whole town of Matrei. "