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"On arrival the welcome was warm. All the staff were efficient, attentive, professional and friendly. The room was very comfortable and spotless, with complimentary water and plenty of space. There was a patio with chairs and a table and the most wonderful views of the mountains - this was not used much due to the snow! The restaurant provided us with exceptional breakfasts - both hot and cold options, fruit, nuts, yoghurts, meats, the most amazing scrambled eggs, fresh honeycomb, juices (including a make your own option) - totally stunning. The evening meals were equally wonderful. The spa was the cherry on the cake - a steam room and sauna plus relaxation area with complimentary fruit/herbal teas, water, snacks and again the wonderful views - in better weather there was a hot tub available. Overall a great hotel, great staff and a wonderful place to unwind and relax."

"Excellent. Helpful staff, wonderful pool and spa experience. Convenient to local attractions."

"Staff was super nice. Great breakfast. Late check in worked great and they were very attentive. Basically walk fifty meters and you are on the ski slope. Would stay here again!"

"10/10 The staff is incredible, so nice and attentive! The facility itself and the spa and the amenities are wonderful and all you need is there! The building and location is close to the train but also in the most beautiful setting and has incredible views! We loved everything! Can't wait to go back!"

"The whole resort experience at Gradona is quite fanatic. The dining, the spa, the surrounding area. Well done. Excited to return someday. "

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"Away from the centre of the village, surrounded by mountains, we had a lovely view from our balcony of a field with donkeys grazing and a small chapel at the far end of the valley. It is quite a hike from the hotel to the lake. If you’re a hiker, then this is the place for you. The dinner was expensive and mediocre. I do not recommend the half-board plan. Breakfast was okay, very limited choices. They benefit from the high tourist numbers obviously reflected in the limited value for money equation. "

"Entire upper floor is for your use. Three large bedrooms and two bathrooms. Very quiet—it’s a sheep farm. Hostess Sandra speaks excellent English and is very helpful. I loved the fancy coffee machine. It has a nice view over the whole town of Matrei. "

"We did not stay long enough to enjoy all what this hotel had to offer. Rooms were comfortable and the views amazing. Breakfast was alsol good"