University Hotels, Tampa

"This is the first time I stayed in this hotel because of BTS and by far the best. We arrived at the hotel around 12 noon, even though the check-in was 3 pm, they accommodated us with no questions asked. They also have a BTS banner and photo booth to welcome guests attending the concert which was amazing and sweet. They provided a shuttle from the airport to the hotel and vice versa or you will just request and they will bring you anywhere you want to go. They also gave us a ride to the concert venue and picked us up after the concert as well. Lyss and Mike (shuttle drivers) were so nice and helpful. The place was clean and smells good. Provided a lot of pillows and the firmness and softness were right (which is very important to me). Not too soft that you feel you are drowning and sinking into the pillows. The shower was the best as well. And most especially the staff from the receptionist to the cleaning crew. Special mention to Diane, Steve, Pablo, Radeka, Kevin and Rosa. Keep up the good work."

"Location"

"Great clean, affordable hotel close to the airport "

"Good location. Pool still under construction. Housekeeping Never cleaned my room the whole four days of stay. "

"I had an excellent stay at this hotel. Everything was clean, comfortable, and the staff was very friendly. I would definitely stay here again and highly recommend it."

"Front desk staff were very accommodating. The hotel itself was very clean with a beautiful and relaxing pool area"

"Rooms clean and excellent customer service. The only negative was water and coffee machines in lobby were turned off after breakfast. However, they will give you bottled water upon request!"

"Room was spotless staff is very nice "

"property was very well maintained breakfast was delicious. Room was clean but the carpets in the room was very sticky"