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"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Very good location "

"Very good "

"The property and spa are fantastic!"

"The facilities were unique and spotless."

"We were pleasantly surprised with the room. Convenient for Kurobe Gorge Train. Great value."

"カーター記念黒部名水マラソン参加のため、宿泊しました。目の前にスーパーがあり、買い出しに行くのも便利であり、周りも静かだったのでゆっくりすることが出来ました。"