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Reviews of Breakers Resort

4 out of 5
Breakers Resort
88 Lagoon Drive, Umhlanga Rocks, Umhlanga, KwaZulu-Natal

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 154 reviews" "
Rating 8 - Good. 62 out of 154 reviews" "
Rating 6 - Okay. 13 out of 154 reviews" "
Rating 4 - Poor. 13 out of 154 reviews" "
Rating 2 - Terrible. 12 out of 154 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the different pool options, slides, playground, trampoline, and mini golf. The nature reserve walk right next door offered a great opportunity for a scenic break. The two bedroom and living room was a comfortable option for 5 travelers with great ocean views. The restaurant specials and accommodations to kids particular requests were some of the best meals we had all trip. Great option to stay when traveling through Durban King Shaka International Airport.
Stayed 1 night in Apr 2024
Response from First Family on 16 Apr 2024
We delighted to see you and the kids had an amazing day. hopefully we will see you in the nearest future :)

10/10 Excellent

Nicole Pamela

Stayed 6 nights in Mar 2024
Response from First Family on 22 Apr 2024
We are delighted to see you had an amazing time with us Nicole :)Hoping to see you again soon

8/10 Good

Lalitha

Travelled with family
Liked: Staff & service
No iron stone
Stayed 2 nights in Feb 2024
Response from First Family on 4 Mar 2024
Hi there LalithaWe cannot wait to welcome you back again and create magical memories :)

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction not as per expected
Hi The sand pit area was booked for a function so my kids were unable to utilize it. The storm caused a power outage last nite. No ups power in the room I checked out early as we could not make kids baby formula. The pool had a lots of insects in the water. Lots of monkeys as well.
Stayed 2 nights in Jan 2024
Response from First Family on 8 Feb 2024
Hi there MohammedThank you kindly for getting in touch with us and your feedback.We will definitely look into this and oping that the next time you holiday with us it will be a perfect 10

10/10 Excellent

Prem

Stayed 2 nights in Nov 2023
Response from First Family on 8 Feb 2024
We are delighted to see you had an amazing stay We cannot wait to welcome you back again :)

4/10 Poor

Vaughn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Room has a central air conditioning that does not work. Incredibly bad acoustics. Sounds from three rooms down can clearly be heard above, beside and below your room. A client was allowed to get so drunk at the bar that he was screaming racial slurs and personally verbally assaulted myself with homophobic remarks. The facility allowed it to happen even after I brought it to their attention. However the physical property is very well maintained.
Stayed 2 nights in Oct 2023
Response from First Family on 27 Oct 2023
Hi there VaughnWe are sorry to hear that you didn't have that 5 out of 5 experience with us.We hope that the next time you holiday with us such will not take place.

10/10 Excellent

Clarissa, Westerville

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing sea-facing resort in the swanky Umhlanga area. It's not far from many restaurants and nightlife. The units are large and well appointed. Its guests appear to be mostly locals. We did not try the restaurants as the hours seemed off with our schedule. The only downside is that the staff seems unprepared for guests' arrivals - not enough people at the front desk - and then pushy when they help you. I would stay there again.
Stayed 3 nights in Oct 2023
Response from First Family on 23 Oct 2023
Hi there ClarissaWe are delighted to hear from you!We hope to welcome you back again to create more magical and lasting memories with us :)

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from First Family on 9 Oct 2023
Hi there StevenWe are so delighted to hear from you Hoping we will be welcoming you back soon and for a perfect score of 10 :)

8/10 Good

Simone

Stayed 1 night in Oct 2023
Response from First Family on 10 Oct 2023
Hi SimoneWe are delighted to hear from you!We cannot wait to welcome you back for a perfect score of 10

10/10 Excellent

Bulelani

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from First Family on 3 Oct 2023
Hi there BulelaniWe are delighted to hear from you and that you rated us a perfect score of 10!Hoping to see you again soon :)

8/10 Good

Julian

Stayed 3 nights in Sep 2023
Response from First Family on 5 Oct 2023
Hi there Julian !We are delighted to hear from youWe hope to see you again soon and score a perfect 10:)

10/10 Excellent

Saishini

Stayed 2 nights in Sep 2023
Response from First Family on 5 Oct 2023
Hi there Saishini !We are delighted to hear from you and that perfect 10We hope to see you again, soon :)

2/10 Terrible

Bertha

Stayed 2 nights in Sep 2023
Response from First Family on 18 Sept 2023
Hi BerthaThank you for getting in touch with usPlease kindly let us know how to improve in order to score a perfect 10

8/10 Good

Petrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Umhlanga
Stayed 2 nights in Sep 2023
Response from First Family on 12 Sept 2023
Hi there PetrusSuch a delight hearing from youWe cannot wait to welcome you back again

8/10 Good

Sally

Stayed 2 nights in Aug 2023
Response from First Family on 5 Sept 2023
Hi there SallyWe are delighted to hear from you! Hoping the next time you holiday with us, we will score a perfect 10 :)

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view, friendly staff, clean room. Sadly, the beach is littered with plastics and other debris.
Response from First Family on 31 Aug 2023
Hi there MarianneThank you for your feedback. We are hoping that soon rather than later, the beach will be cleared enough for that beautiful swim

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from First Family on 21 Aug 2023
Hi there Stephen!We cannot wait to create more magical and lasting memories with you again soon :)

8/10 Good

Muhammed

Stayed 3 nights in Jul 2023
Response from First Family on 10 Aug 2023
Thank you for your feedback :)We hope the next time you come holiday with us it will be a perfect 10

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of fun activities and amenities -- putt putt, pools and water slides, games room and lovely lounge. Helpful staff.
Stayed 1 night in Jul 2023
Response from First Family on 24 July 2023
Dear TanyaWe are so happy that you've had an amazing stay with usHoping the next time you check in, we will have a perfect 5 out of 5

8/10 Good

Imtiaz H

Stayed 5 nights in Jul 2023
Response from First Family on 17 July 2023
Hi there Imtiaz!We are delighted to see that you've scored us an amazing 8, hoping our next stay will be a perfect 10

8/10 Good

Willie

Stayed 7 nights in Jul 2023
Response from First Family on 17 July 2023
Hi there WillieWe are delighted to see that you've scored us an amazing 8, hoping our next stay will be a perfect 10

2/10 Terrible

Mohammed

Stayed 2 nights in Jul 2023
Response from First Family on 17 July 2023
Hi there Mohammed!We are sorry to see that your experience rated resulted in a score of 2 out of 10.Please kindly let us know how to improve for a perfect 10

10/10 Excellent

Farouk

Stayed 3 nights in Jul 2023
Response from First Family on 17 July 2023
Hi there FaroukWe are delighted to see that we have a perfect 10Hoping to see you again soon!

10/10 Excellent

Jacqueline

Stayed 10 nights in Jun 2023
Response from First Family on 24 July 2023
Dear JacquelineWe are so delighted that you had an amazing stay Hoping to welcome you back again, soon

4/10 Poor

Deandra

Stayed 5 nights in Jun 2023
Response from First Family on 26 June 2023
Hi there DeandraThank you for your feedbackWe are sorry to see that we didn't get the perfect 10 on your end. Please advise where we can improve

8/10 Good

Kim

Stayed 4 nights in Jun 2023
Response from First Family on 26 June 2023
Hi there Kim!Thank you for your feedback, we hope to score a perfect 10 in the nearest future :)

8/10 Good

Renee

Stayed 1 night in Jun 2023
Response from First Family on 17 July 2023
Hi there Renee!We are delighted to see that you've scored us an amazing 4, hoping your next stay will be a perfect 5

10/10 Excellent

Sauleha

Stayed 1 night in Jun 2023
Response from First Family on 5 June 2023
Hi there Sauleha!Hooraaay to us!We cannot wait to welcome you back, soon :)

10/10 Excellent

Mohamed

Stayed 2 nights in May 2023
Response from First Family on 23 May 2023
Hi there Mohamed!We are delighted to know that you had an amazing holiday with usHoping to see you soon :)

8/10 Good

Clare

Travelled with partner
Great location.
Stayed 1 night in May 2023
Response from First Family on 12 May 2023
We are delighted to know that you loved the location, we cannot wait to welcome you again :)

4/10 Poor

craig

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception didn’t have my booking, I had to email them proof, took 30 min to check in , on arrival there was NO electricity on site couldn’t even charge a phone, room was super nice but won’t be back
Stayed 1 night in May 2023
Response from First Family on 12 May 2023
Dear CraigThank you for taking time in reviewing your stay as it helps us to know where and how to improve.We are sorry to hear that your check in was delayed, we will look into this.We also hope to welcome you in the nearest future for a better experience than the one you had :)

10/10 Excellent

Giuseppe

Stayed 1 night in May 2023
Response from First Family on 9 May 2023
hooray Giuseppe !We are glad to have that perfect 10 score from you.We cannot wait to welcome you again soon

6/10 Okay

Melissa

Stayed 1 night in Mar 2023
Response from First Family on 5 May 2023
Hey there Melissa!Thank you for getting in touch with usPlease let us know how to improve for the perfect 10 score :)

8/10 Good

Fatima

Stayed 1 night in Apr 2023
Response from First Family on 5 May 2023
Hey there Fatima!Thank you for getting in touch with usPlease let us know how to improve for the perfect 10 score :)

8/10 Good

Sam

Stayed 2 nights in Apr 2023
Response from First Family on 21 Apr 2023
Hey there Sam!Such a pleasant ratingKindly let us know what and where to improve for that perfect 10 :)

10/10 Excellent

GARY

Stayed 1 night in Apr 2023
Response from First Family on 21 Apr 2023
Hey there Gary!Absolutely lovely hearing from youWe cannot wait to welcome you once again :)

6/10 Okay

DEIDRE

Stayed 4 nights in Mar 2023
Response from First Family on 25 Apr 2023
Hey there Deidre!It is saddening to see that you only rated us 3 out of 5Kindly let us know how to improve for that perfect 5 :)

8/10 Good

Nonhlahla

Stayed 1 night in Mar 2023
Response from First Family on 21 Apr 2023
Hey there Nonhlanhla!Such a pleasant ratingKindly let us know what and where to improve for that perfect 10 :)

8/10 Good

Linda

Stayed 4 nights in Mar 2023
Response from First Family on 21 Apr 2023
Hey there Linda!Such a pleasant ratingKindly let us know what and where to improve for that perfect 10 :)

4/10 Poor

Bernie

Stayed 3 nights in Mar 2023
Response from First Family on 21 Apr 2023
Hi there Bernie !We are very sorry that your stay had us rated at 4. Please kindly let us know where and how to improve : )

10/10 Excellent

D

Stayed 1 night in Mar 2023
Response from First Family on 21 Apr 2023
Hey there D!Absolutely lovely hearing from youWe cannot wait to welcome you once again :)

10/10 Excellent

Kurt

Stayed 2 nights in Feb 2023
Response from First Family on 21 Apr 2023
Hey there Kurt!Absolutely lovely hearing from youWe cannot wait to welcome you once again :)

6/10 Okay

Chris

Travelled with family
Liked: Staff & service, room comfort
Great view from room.
Hotel is a little dated could use upgrading, locating is good, staff very friendly and accommodating. Great ocean view from room.
Stayed 1 night in Feb 2023
Response from First Family on 21 Apr 2023
Hey there Kurt!Absolutely lovely hearing from youWe will definitely look into your feedback as wit will assist us to get that perfect 10 from you

4/10 Poor

Samina

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Wayne

Stayed 10 nights in Feb 2023
Response from Breakers on 16 Feb 2023
Thank you for your review of our resort

6/10 Okay

Faheem

Stayed 1 night in Feb 2023
Response from Breakers on 14 Feb 2023
Thank you very much for your review

2/10 Terrible

Najma Khan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacks
Stayed 2 nights in Feb 2023
Response from Breakers on 16 Feb 2023
Thank you for your review of our resort

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay as family
Stayed 1 night in Feb 2023
Response from Breakers on 14 Feb 2023
Thank you very much for your review

8/10 Good

Raksha

Stayed 1 night in Feb 2023
Response from Breakers on 14 Feb 2023
Thank you very much for your review

10/10 Excellent

Bilal

Stayed 2 nights in Jan 2023
Response from Breakers on 14 Feb 2023
Thank you very much for your review