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Reviews of Norrland YMCA Hostel

1.5 out of 5
Norrland YMCA Hostel
Järnvägsallén 20, Umea, Västerbotten

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 253 reviews" "
Rating 8 - Good. 74 out of 253 reviews" "
Rating 6 - Okay. 18 out of 253 reviews" "
Rating 4 - Poor. 3 out of 253 reviews" "
Rating 2 - Terrible. 3 out of 253 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AnSofi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, cheerful and helpful staff.
Stayed 1 night in Jun 2023
Response from Stina on 26 June 2023
Thank you for your review AnSofi! Welcome back another time! Best regards,

10/10 Excellent

AnSofi

Stayed 2 nights in Feb 2023
Response from Maria on 13 Apr 2023
Hej och tack för din respons!Välkommen tillbaka!

8/10 Good

LEYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean common areas, very beautiful breakfast, room was basic but comfortable. Price was lower than Umeå's average. For me the worst thing was there was no elevator and I didn't know that. 😔
Stayed 1 night in Nov 2022
Response from Lotta on 29 Nov 2022
Thank you for your feedback, Hope to see you again sometime soon.Just ask for a room on the first floor.Best Regards

10/10 Excellent

Ulla

Stayed 1 night in Sep 2022
Response from Cornelia on 20 Sept 2022
Tack Ulla för din fina feedback!Varmt välkommen åter

10/10 Excellent

Joseph

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh and modern
No fuss living near city centre. Super clean and modern common facilities with no passive aggressive signs like there usually are in Swedish common areas. Solid, decent breakfast for the price! Would have paid a little extra for hot meals/bacon in the morning and tea/coffee around the clock, otherwise super happy with my stay.
Stayed 4 nights in Nov 2021
Response from Lotta on 6 Dec 2021
Tack för din feedback,det betyder mycket för oss. Välkommen tillbaka,kaffe och the finns att tillreda i våra kök närsom man önskar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice.
It was a good place. Recommend it to other people
Stayed 9 nights in Nov 2021
Response from Lotta on 15 Nov 2021
Tack för din feedback,välkommen tillbaka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Lotta on 20 Nov 2020
Tack för din feedback,välkommen tillbaka

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Lotta on 7 June 2020
Thank you William,hope to see you soon again

10/10 Excellent

Carl-Johan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay downtown
Easy checkout despite that there was no staff there, clean rooms, comfortable beds, lockers in rooms, great wifi, charging station by the beds. Good breakfast, though it would be nice if it could be available until a little longer than 0830. Two blocks away from the main square which is convenient.
Stayed 1 night in May 2019
Response from Lotta on 27 May 2019
Dear Carl-Johan Thank you for staying with us,welcome back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice week's stay
I had a nice stay and was there all week! Nice little breakfast and my room was private one. The only downside was it gets a little noisy at night with people opening and closing their doors. But with ear plugs, was fine.
Stayed 6 nights in Oct 2018
Response from Lotta on 24 Oct 2018
Dear Guest Thank you for your feedback, hope to see you soon again Best Regards Lotta,Norrland YMCA Hostel

4/10 Poor

Daniel, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Unorganized and missing info in the description
I found out when I got there the staff is only around for 1 hour out of the day. If you need linens call the after hours number. The room was kind of a free for all. Grab whatever blanket or pillow looked unclaimed and make it yours. The bathroom smelled of urine as well. I was not in the mood for dealing with the mess so I payed for a hotel that night. Basically if you need something extremely cheap and don't mind the lack of organization this place will be ok. Personally I'd rather pay a little more and have a better hostel experience like other's I've stayed at in Sweden.
Stayed 2 nights in Oct 2017

10/10 Excellent

Siv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Stina, NY Hostel on 11 Feb 2024
Tack för ditt fina betyg Siv! Varmt välkommen åter!

10/10 Excellent

Therese

Business traveller
Stayed 2 nights in Jan 2024
Response from Stina, NY Hostel on 2 Feb 2024
Tack så mycket för din feedback Therese!Välkommen tillbaka!

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt boende!
Enkelt att checka in, trevliga rum och fräscha allmänna utrymmen. Frukost i toppkvalitet!
Stayed 4 nights in Jan 2024
Response from Stina, NY Hostel on 1 Feb 2024
Tack för din fina feedback Sophia! Varmt välkommen tillbaka till oss!

10/10 Excellent

stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super super super
Stayed 1 night in Jan 2024
Response from Maria on 1 Feb 2024
Tack snälla Stefan, för din recension!Vi blir så glada att få höra från er gäster att ni är nöjda.Välkommen tillbaka!

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Studentbesök
Jag lovade att lämna en kommentar! rent, tyst, rummet är litet men har allt du behöver. rena toaletter, bra kök, utmärkta lounger! fantastisk frukost! Jag kommer definitivt tillbaka hit i mars! Rekommenderas varmt! Tack för det varma välkomnandet!
Stayed 1 night in Jan 2024
Response from Stina, NY Hostel on 17 Jan 2024
Tack snälla för din fina feedback Olga! Så roligt att du trivts hos oss! Varmt välkommen tillbaka i mars! Vänliga hälsningar,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Stina, NY Hostel on 15 Jan 2024
Thank you so much for your review and welcome back some day! Best regards,

6/10 Okay

Malin

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Stina, NY Hostel on 15 Jan 2024
Tack för din feedback Malin! Välkommen tillbaka till oss vid tillfälle, Allt gott!

10/10 Excellent

Tobias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maria on 13 Dec 2023
Tack för din recension och välkommen tillbaka!

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2023
Response from Stina, NY Hostel on 7 Dec 2023
Tusen tack för din recension Emmanuel! Välkommen tillbaka!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ligger centralt och bra, väääääldigt trevlig personal.
Stayed 5 nights in Nov 2023
Response from Stina, NY Hostel on 6 Dec 2023
Tack snälla för din fina feedback Anne! Välkommen tillbaka till oss, och ha en fin vecka!

8/10 Good

Ina

Stayed 5 nights in Nov 2023
Response from Stina, NY Hostel on 5 Dec 2023
Tack för din feedback Ina! Allt gott från oss!

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in Nov 2023
Response from Maria on 21 Nov 2023
Hej och tack för din recension, det uppskattas.Vänligen,Maria

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Mycket nöjd
Mer som ett hotell än ett vandrarhem, mycket hög klass på allting och en rejäl frukost som ingår i priset. Läget är perfekt nära tågstationen, men ändå nära centrum. Kommer definitivt att bo där igen.
Stayed 2 nights in Nov 2023
Response from Stina, NY Hostel on 21 Nov 2023
Så roligt att höra, tack för din fina feedback, Välkommen tillbaka till oss! :)

10/10 Excellent

Inger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stina, NY Hostel on 20 Nov 2023
Tack för din feeback Inger, välkommen tillbaka till oss! Ha en fin vecka!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
trevligt!
Stayed 3 nights in Nov 2023
Response from Stina, NY Hostel on 20 Nov 2023
Tack Lisa för din feedback! Hoppas vi ses igen, ha en fin vecka nu!

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Maria on 17 Nov 2023
Tack för din recension, det uppskattas mycket!MvhMaria

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maria on 13 Nov 2023
Tack för din fina recension!Välkommen tillbaka till oss!MvhMaria

10/10 Excellent

Gabriella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Maria on 13 Nov 2023
Hej Gabriella,tack för din fina recension!Varmt välkommen tillbaka!MvhMaria

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Umeå.
It's the best place to stay if you are in Umeå. Clean, great breakfast, very comfortable. And the money you put in the room goes back to the kids. It's a win win.
Stayed 4 nights in Oct 2023
Response from Stina, NY Hostel on 6 Nov 2023
Thank you so much for your kind words Anne! We are happy to hear you like our hostel, warmly welcome back!

10/10 Excellent

Ina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favoritställe
Mitt favoritställe att bo på när jag är i Umeå. Nära centrum, fräsht, trevlig personal och ett väldigt bra kök.
Stayed 3 nights in Oct 2023
Response from Stina, NY Hostel on 2 Nov 2023
Tack Ina för ditt fina omdöme! Så roligt att du trivs hos oss 3

8/10 Good

Birgith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge - prisvärt
Bra läge, prisvärt, rent o fint
Stayed 2 nights in Oct 2023
Response from Stina, NY Hostel on 16 Oct 2023
Tack för din fina feedback Birgith! Välkommen tillbaka en annan gång!

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent. Bra frukost och trevlig personell!
Stayed 4 nights in Sep 2023
Response from Stina, NY Hostel on 2 Oct 2023
Tack för din fina recension Anne! Välkommen tillbaka snart igen, allt gott!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Stina, NY Hostel on 2 Oct 2023
Thank you for your kind feedback. Welcome back to us some other time!

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities, room comfort
Bäst plats att bo i Umeå
Fantastisk boende! Väldigt rent och jag tyckte om alla "extra" (t.ex tvättpulver vid tvättmaskin, cyklar).
Stayed 4 nights in Aug 2023
Response from Stina, NY Hostel on 4 Sept 2023
Tack så mycket för din fina recension Anne! Så roligt att du trivts hos oss, Välkommen tillbaka en annan gång! Med Vänlig hälsning

8/10 Good

Niklas

Stayed 1 night in Aug 2023
Response from Stina, NY Hostel on 4 Sept 2023
Tack för ditt omdöme Niklas! Välkommen åter till oss, allt gott! Med Vänlig hälsning

6/10 Okay

Roland Albert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nolia besöksre
Störande fordonsbuller på natten. Varmt i rummet, kunde inte ha fönstret öppet på grund av störande fordonsbuller. Rent och snyggt i rummet. Bra frukost.
Stayed 2 nights in Aug 2023
Response from Stina, NY Hostel on 29 Aug 2023
Hejsan Roland, och Tack för din feedback! Roligt att du gillade vår frukost och våra lokaler. Tråkigt att du blev störd av trafik på natten. Nästa gång kan vi försöka placera dig i ett rum mot innergården. Vi har fläktar för utlåning så säg bara till om rummet känns varmt nästa gång så försöker vi underlätta det vi kan. Välkommen tillbaka, Bästa hälsningar!

8/10 Good

Guillaume

Stayed 1 night in Aug 2023
Response from Stina, NY Hostel on 30 Aug 2023
Thank you Guillaume, welcome back to us another time!

10/10 Excellent

Ulla

Stayed 2 nights in Aug 2023
Response from Stina, NY Hostel on 30 Aug 2023
Tack för ditt omdöme Ulla! Välkommen åter!

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Maria on 19 July 2023
Tack för din feedback, roligt att du var nöjd med din vistelse hos oss!Mvh

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra, enda att ”klaga” på var gnisslande sängar
Stayed 2 nights in Jun 2023
Response from Maria on 19 July 2023
Hej och tack för din fina feedback! Ja, det är lite problem med våningssängarna men tack för informationen så ska vi se över dem igen : )Mvh

10/10 Excellent

Marina

Stayed 1 night in Jun 2023
Response from Maria on 28 June 2023
Hej och tack för att du valde att bo hos oss.Vi uppskattar din feedback.Mvh Maria

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Maria on 28 June 2023
Hej och tack för dina fina recensioner, vi uppskattar det väldigt mycket.Tack för att du valde att bo hos oss och välkommen tillbaka.Mvhmaria

4/10 Poor

Annika

Stayed 1 night in May 2023
Response from Maria on 3 June 2023
Hej Annika!Vi vill verkligen att alla våra gäster ska vara nöjda och vill verkligen få feedback på både det som är bra och det som kan förbättras. Hoppas du inte tar illa upp om vi kontaktar dig för att få höra om det var något speciellt som du reagerade på uner din vistelse.Med vänlig hälsning

10/10 Excellent

Solveig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nöjd
Tacksam över kök med bra ugn då jag inte orkade gå ut och äta! Trevlig miljö, god och varierad frukost. Trevligt mottagande.
Stayed 1 night in May 2023
Response from Maria on 25 May 2023
Vad kul att höra att du var nöjd!Välkommen tillbaka!

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Maria on 14 May 2023
Tack för din recension, det uppskattar vi.Välkommen tillbaka! Önskar dig en fin dag!

10/10 Excellent

Therese

Stayed 5 nights in Apr 2023
Response from Maria on 25 Apr 2023
Tack för din feedback, det uppskattar vi.Välkommen tillbaka!

10/10 Excellent

Hans

Stayed 1 night in Apr 2023
Response from Maria on 24 Apr 2023
Hej Hans!Tack för att du valde att bo hos oss och att du var nöjd, vi uppskattar all feedback vi får.Välkommen tillbaka!MvhMaria

10/10 Excellent

Lena

Stayed 1 night in Mar 2023
Response from Maria on 12 Apr 2023
Tack Lena för din feedback, välkommen tillbaka!