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Reviews of Motel 6 Ukiah, CA

2 out of 5
Motel 6 Ukiah, CA
1208 S State St, Ukiah, CA

Reviews

6.0
Rating 10 - Excellent. 82 out of 512 reviews" "
Rating 8 - Good. 126 out of 512 reviews" "
Rating 6 - Okay. 92 out of 512 reviews" "
Rating 4 - Poor. 94 out of 512 reviews" "
Rating 2 - Terrible. 118 out of 512 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanita, ukiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good prices and mostly good condition,my only complaint was that the floors werent very clean and the mini fridge which i specifically paud mire for wasnt working but it was a short stay,i ended up not using the refrigerator so it wasnt a hige deal. I was more concerned with the floors being cleaned good since my 7 year old brought toys to play with. Overall it was good.
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Stayed 1 night in Mar 2024

8/10 Good

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dave Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia doesn’t accommodate checkins after midnight. I teservrs for the following night.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty- broken- sketchy
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Christopher

Disliked: Cleanliness, amenities
The bed smelled of urine. Sand or cat litter on floor.
Stayed 1 night in Aug 2023

10/10 Excellent

Isabel

Business traveller, Travelled with partner
Not enough towels were given, pool was out of order, tv remote was very difficult to use, shower was eh,, but close to everything an affordable so eh,,
Stayed 2 nights in Aug 2023

2/10 Terrible

Raluca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put me in a smoking room in the back of the motel I booked a non smoking room i thought it was illegal to smoke inside I had to sleep in my car the room was dirty smelled god awful cigarette burns on the drapes the a/c unit would work but sent more of the cigarette smell through the room broken chairs lamps didn’t work. It was so bad I got up at 6:00 am tried to check out at 6:30 am however no box to turn in key so I rang the doorbell in the lobby no one answered so I called the motel only to be told I can’t check out till 11:00 am they said that I would have to wait I told them I wanted out of this motel and not to be charged another day stay I asked if I could slide the card through the door in their lobby he said ok I took a picture I better not be charged another day at this horrible motel 6
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was a dump. Non smoking room smelled like cigarretes. Bathroom and towels were dirty, the bed sheets were stained and scratchy. Service was bad all around.
Stayed 1 night in Aug 2023

6/10 Okay

Nikki

Travelled with pets, Travelled with partner
Liked: Staff & service
Stayed here one night with my partner & dog. This place was acceptable for an short stay. Many other reviews complained about 'unsavory characters' hanging around in the parking lot, so many reviews mentioned this that I was hesitant to book, but we didn't encounter this during our stay. The parking lot and immediate area out front of the hotel were quiet & we only really saw other hotel guests there. The property outside was pretty clean, but our room was a different story. Floors were dirty, bed linens had small stains, found part of a joint in between the phone & the phone reciever which was wild, & there was a large suspiciously blood-like stain on the curtain, but there were no bugs & everything in the room was functional so, like I said, acceptable for a short stay. Wifi was good enough for video streaming.

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Darrell

Stayed 1 night in Aug 2023

10/10 Excellent

Paul, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable for the price!
Stayed 1 night in Aug 2023

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pets stay free policy got me to reconsider Motel 6 as an option when traveling because paying an extra 50 per night gets old and expensive really quick. I almost instantly regretted my decision when the room we were checked into had the worst cigarette smell l have ever smelled in.my life. The management quickly made up for it by switching rooms, no questions asked. The motel had the usual types hanging around, people who l assume live there but they were friendly and unobtrusive. It was a quiet and comfortable place to sleep after a long day traveling. The beds were more comfortable than l remember them being at Motel 6 and the AC worked perfect. If you're not super hard to please you can't beat the rates, especially if you're traveling with fido.
Stayed 1 night in Jul 2023

2/10 Terrible

Sarah

Stayed 1 night in Jul 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Costomer service was incredible
Stayed 7 nights in Jul 2023

8/10 Good

Eric

Stayed 1 night in Jul 2023

10/10 Excellent

NOLAN

Stayed 1 night in Jul 2023

2/10 Terrible

Thomas

Stayed 1 night in Jul 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
This location was not the best BUT room was comfortable, clean and suprisingly quiet!
Stayed 1 night in Jun 2023

2/10 Terrible

Maria

Stayed 1 night in Jul 2023

4/10 Poor

Margaret

Stayed 2 nights in Jun 2023

4/10 Poor

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
No coffee maker. No micro wave. No USB outlet. Just very minimum to sleep. Just shower.
Stayed 1 night in Jun 2023

2/10 Terrible

Brenda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So gross; DONT STAY HERE
Absolutely disgusting. -Room smelled like old musty cigarettes and you can’t air it out because the only window is by the front door that’s constantly being patrolled by tweakers. -I feared there were bed bugs so we didn’t even sleep in the bed, we used our own blankets. -The shower was dirty and had old hair at the base. We couldn’t even bring ourselves to shower in it. -Marked up mirrors and the refrigerator had a drink inside. Not cleaned. -The light shades are super filthy. -The bathroom fan is loud and annoying -The paint all over the room is chipping. -There are mysterious brown stain drops all over the walls. -Motel 6 should definitely take their name off this building. The “motel guests” are more like long term residents. -From 10-5 am, you’ll hear tweakers out in the parking lot. I asked the front staff if I could change rooms and he responded annoyed and said No then went on to say that they were sold out which is total b.s because every room that in open has its windows open. I hate this place and they should be out of business.
Stayed 2 nights in Jun 2023

4/10 Poor

Olaf

Stayed 1 night in Mar 2023

2/10 Terrible

Shirin, Chicago

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 is at the bare bones end of the motel chains, but since their design upgrade and rebranding, the few I've stayed in have been cheerful and clean. Not this one. It was filthy. It kept the same color scheme as the other facelifts, but that was all. It was like lipstick on a pig. Not one thing was not chipped, soiled, patched or outright dirty.
Response from Summer on 17 Jan 2023
Hello travelerAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Thank you Summer#Team6

2/10 Terrible

Liz

Disliked: Cleanliness, amenities, property conditions & facilities
NEVER COME HERE! Not clean, scary and did not feel safe. If I had more money I would have just left and gone somewhere else!!! I was just traveling through and had driven 12 hours in a nonstop fierce rain storm and just couldn’t afford another place!
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 15 Dec 2022
Dear Liz,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New girlfriend backed it up
Response from Brand Experience Team on 15 Dec 2022
Dear Jose,Five stars?! We’re blushing. Thanks for your review, we really appreciate the support.

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst experience Room was in real bad shape broken shower head , broken curtain, missing lam hoods , mold around sink Real bad customer service
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 23 Nov 2022
Hi Jose,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Kent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not exaggerating we thought we were going to be robbed or murdered. There were warning flyers in the lobby about child exploitation in the are as well as rapes and drugging happening. The door looked like it had been kicked in and the door safety lock did not work. It was so disgusting that we got in at 11 slept on the bedding fully clothed woke up at 5:00 and checked out as fast as possible. I am not exaggerating DO NOT GO TO THIS HOTEL. It is NOT SAFE!!!
Response from Brand Experience Team on 23 Nov 2022
Hi Kent,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Trinity

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean and the area was very sketchy! People partying all night long, homeless person living in a box under the stairwell, three police cars patrolling the parking lot all night. Only good thing I have to say is that the bed was comfortable!
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 23 Nov 2022
Hi Trinity,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

4/10 Poor

Jill

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very loud neighbors, very run-down property, apparent illegal activity- multiple men coming and going from room below, men dismantling a motorcycle in parking lot at midnight.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 23 Nov 2022
Hi Jill,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided not to stay there. There was a police car watching the property, unsavory looking people hanging outside. It was not as described.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 23 Nov 2022
Hi Louise,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jennifer

Travelled with family
A big Nooooo
Don’t get me wrong the front desk person was nice, but the room…….no!!! Very dirty, cartoon drawing on the sheets under the comforter, nothing was wiped down, too much to list!!!
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 23 Nov 2022
Hi Jennifer,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall Unclean
We paid for non-smoking and the room had clearly been smoked in. The floor was very sticky. The bathroom looked like it hadn’t been cleaned in a very long time. Overall the room was just gross.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 23 Nov 2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Tasheena

Liked: Room comfort
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 9 June 2022
Hi Tasheena, Thank you for the perfect rating! Lilith #Team6

2/10 Terrible

Emmanuel, Tulare

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. I reserved the room for 2 nights. I checked out after the 1st night. It is full of drug addicts. They knocked on my window twice at 4am. Sheets were stained. Broken crack pipe on the stairs. Sucks they didnt refund the 2nd night. But i wasnt going to stay there a 2nd night.
Stayed 2 nights in Jun 2022

8/10 Good

Tasheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Brand Experience Team on 9 June 2022
Hi Tasheena, Thank you for positively rating your stay! Lilith #Team6

4/10 Poor

Zeus

Travelled with group
Disliked: Cleanliness
Non smoking room was obviously smoked in. Neighbors were too loud. Floor was unclean
Stayed 1 night in May 2022

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Missing smoke detector, missing wall outlet covers (probably dangerous for children), water leaking from light fixture in shower, lots of noisy homeless people outside.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 9 June 2022
Hi Paul, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

6/10 Okay

Shawn

Liked: Cleanliness
It’s rundown and there’s construction activity going on from early in the morning to late afternoon. They allow pets and my neighbor right next door to me had a dog tied to his bumper. Aside from the yelling at times it’s quiet enough. There’s a lot of people living there like it’s permanent. There’s a really good hamburger place next door if you want to spend $16 not including the tip for a burger 🍔. They did give me a free milkshake 😀
Stayed 6 nights in Apr 2022
Response from Brand Experience Team on 9 June 2022
Hi Shawn, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terrible

Brad

Disliked: Cleanliness, room comfort
Description mis-representative
The Hotels.com description clearly said "refrigerator". It was even in the bold text title of the room, not in regular print. There was no refrigerator.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 18 Apr 2022
Hi Brad, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

4/10 Poor

donna

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 9 June 2022
Hi Donna, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

4/10 Poor

Dominic

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, uncomfortable, and filthy. Avoid at all costs.
Stayed 4 nights in Jan 2022
Response from Nancy Y. on 14 Mar 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

6/10 Okay

Bridget

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Meh
It was okay. Definitely not that clean.
Stayed 1 night in Jan 2022
Response from Nancy Y. on 14 Mar 2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Nancy Y. on 14 Mar 2022
Thank you for positively rating your stay!! Nancy Y. #Team6

6/10 Okay

Karl

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its a place to lay your head.
Stayed 1 night in Jan 2022
Response from Nancy Y. on 14 Mar 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021
Response from Nancy Y. on 5 Jan 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6