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"Hotel is empty, no staff on reception,no security, have to go into a separate building where the bar is to find someone, then wait in empty hotel for them to leave the bar to check you in. I have used this hotel at least 6 times but this time the lady checking me in. Demanded i pay £25 for my tiny dog!! For 1 night. Hence dog stayed in my car for the night. Will not use this hotel again. So they have lost a regular customer."

"Una excelente sorpresa. Cuidan los detalles, personal muy amable, en especial los del restaurante donde además se come bien. Todo cuidadosamente limpio y con excelente estilo y amenidades. Sin duda regresaré. A+."

"Fantastic staff in the bar and the hotel special regards to Andrew "

"Wonderful place to stay and we can’t recommend it highly enough. The owners met us upon arrival and were helpful and welcoming. The room was beautifully well presented, nice views and immaculately clean. The double jacuzzi bath and log fireplace a nice luxury and there was everything you could need during your stay. Even a little supermarket and an EV charging point nearby. We will definitely be back!!"

"Staff was overloaded and very rude because they were working all the hours of the day "

"Close to motorway, safe and easy parking, very pleasant hotel."

"If you need a break from the buzz of Madrid or just a chill stop on your way east, Hotel Ballestar is a great pick. Only an hour’s drive from the city, it’s peaceful and scenic — perfect for unwinding. The rooms are spacious and comfy, with balconies and amazing sunset views. The whole place feels warm and welcoming, like a home away from home. Close by, there’s the charming town of Tarancón and the Segóbriga Archaeological Park with its impressive Roman theater — definitely worth a visit. The hotel’s restaurant serves tasty local food at good prices. In short, Ballestar isn’t just a place to sleep — it’s a cozy spot you’ll want to come back to."