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"They are amazing here. They look out for their guest. And you completely feel at home. I love the ladies in the front. And thank god for them . Amazing place. "

"I was very surprised that I had to pay for parking. Hotels.com should in some way flag the additional cost. I may have selected a hotel that did not charge for parking, but it was already too late for me to change. "

"This was one of the worst hotel experiences we’ve had. The hotel is in very poor condition. The carpets next to the bed were extremely dirty and had a horrible smell that made it difficult to sleep. The mattress was old and sagging, and the bed was very uncomfortable. The shower door rail was very dirty, which made the bathroom feel unsanitary. To make matters worse, the elevator was not working. We had to carry our luggage down 8 floors using the stairs while traveling with small children. This was very frustrating and completely unacceptable for a hotel. Overall, the hotel is in terrible condition. I would never stay here again and absolutely do not recommend it."

"Hotel has been upgraded and right on the water. Your views are of the lake. You’re just blocks away from the Village, where all the shops and restaurants are and you could walk it."

"Very clean room"

"Room look felty; horrible bathroom the tub bottom it was peeling couldn't take shower look so gross! please don't rent a room like that please!!! bed wasn't too bad ! very little toilet paper "

"Comfortabe bed. "

"The room was clean, the refrigerator was larger than normal, had a microwave. Large bathroom and the shampoo and soaps were great. The breakfast was good. Different options. Good coffee. "

"Hotel had great charm. "