Top Hotels Near Twin Lakes - East Lake in Kent from AU$76

"Bed was so comfy, room temp stayed consistent, and I love that fan stayed on instead of kicking on and off intermittently. Great stay!"

"Save yourself the headache and NEVER stay at this hotel. Horrible staff, pool was closed before we even booked and they said nothing about it. It was the whole reason we picked a hotel with a pool. Refused to discount our room, when we reached out to the Manager she refused to answer her phone, gave a fake email. Hotel pool was closed, elevators don’t work ( they are aware), refrigerator had 3 inches of ice on the freezer, freezing all our drinks and making them explode. I cleaned the fridge and they still tried to charge me $100 for cleaning the room, even though I had reported it to them the day before. The water was so hot coming out of the faucets, I received 1st degree burns when I tried to wash my hands. The bathtub was straight boiling water coming out. Maintenance says they have to Kermit that hot to have hot water throughout the hotel. A child would’ve been badly burnt with 2nd or 3rd degree burns. The manager didn’t care. The staff didn’t care, extremely rude, told us to go elsewhere, when the whole town was sold out for events that were in town. Staircase smelled like cow manure in the middle of the city. I would swear they were housing 6 cows in that staircase part time. Please don’t go to this hotel and have them ruin your whole vacation!!"

"It served its purpose"

"Hot Food for breakfast was mediocre. "

"Room was nice staff was great and good breakfast"

"N/a"

"Room was not made up daily. Shower supplies ran out the day we left, because the room was not maintained when we were there."

"Breakfast was great! There was just not communication when I arrived as far as how it works when it is purchased with the room. I had to ask via messsaging to teh hotle, and had to go to the front desk for my breakfast coupon or voucher. Which is OK, just wish I had "

"My only complaint is that the bartender and waitress seemed to be quite distracted by their own personal conversations. It was very noticeable. Attentiveness to diners was horrible. I sat at the bar 5 minutes while the bartender conversed with friends and co workers, prior to even being acknowledged. At one point I thought she was inebriated. They were talking well enough to be heard. I was shocked. The breakfast and check in staff were attentive, helpful and excellent overall."