Twin Brook Hotels, Chattanooga

"Convenient to location"

"Cleanliness was great. Rooms were great but a few things could definitely be added to make things a little better. Not enough trash cans in the room. The charging ports on The table in between the beds didn’t work on one side. The fragrance in the lobby, although it’s a great scent, is so strong it will knock you down when you walk in. It doesn’t carry into the upper levels, thank goodness. If it had, I would definitely not have been able to stay. My sister stayed there a few weeks before we did and she warned me about it, and she wasn’t kidding. Microwaves in the room would be nice. Only ones are on the 3rd floor. Went to order breakfast and they were out of waffles and breakfast sandwiches. What we ordered was definitely not worth the price. There is only one end table size place to put things in so suitcases are everywhere and there isn’t a lot of space to move around in anyway, so it always felt cluttered and cramped. The most important things (cleanliness and staff) were great so it made up for a lot of the little things that make staying away from home easier, i just found it frustrating bc there were so many details that were disappointing. "

"Good"

"Check in was a breeze. Room was clean and spacious. Traveling with a dog. Nice out door area to walk him. Bags are provided for pick up. Nearby bin to drop it in. Lots of restaurants in the area. Walk to mall. With many shops. Only there for one night, so didn't really get to check them out. Breakfast okay. The usual fare. Cereal, yogurt , fruits, pastries, coffee. They did offer made to order breakfast sandwiches, Small fee for breakfast items Would definitely stay again."

"Easy check-in, great location, nice room."

"Clean and friendly staff. Nice parking "

"This was an amazing experience. The staff was superb and easy to work with. The hotel itself was very nice!"

"The hotel was average/ mediocre at best. The amenities are outdated and need renovation. The room which was a suite for a family of 5, was not very spacious. Very small bathtub and shower combination that did not divert the water all the way to the shower head. The pool was almost unheated, on the smaller side, and offered no hot tub for adults to relax in. The hotel attempted to be courteous and gave us water and cookie sandwiches BUT they only gave 2 waters and 2 cookies for 3 children and 2 adults. The breakfast in the morning was an expected continental breakfast which had hot and cold food options. They did have vouchers for made to order breakfast but we did not use them. We also arrived too late for the dinner and drinks offered so I do not know the quality of the food. There is Ruth’s Chris Steakhouse offered for in room dining or in restaurant, but no other on site dining for later dinner or snacks. For the amount charged for the room I expected everything to be on more of a luxury upend scale, but everything seemed to be no different than every other hotel in the area except there were a few more business men around in the lobby. "

"Free coffee, fruits and danishes for breakfast. Friendly staff. Clean hotel and room. Heated pool. Next to the free bus/trilly stop. Walking distance within all things downtown. Great price. "