Standard Room, 2 Double Beds
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Reviews of Capital O Hotel Balun Canan, Tuxtla GutiƩrrez

2.5 out of 5
Capital O Hotel Balun Canan, Tuxtla GutiƩrrez
Avenida Central Ote 944, 8A, Oriente 9, Tuxtla Gutierrez, CHIS

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

2.0/10

Cleanliness

5.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We do not recommend
The hotel is in terrible condition! The beds only had a thin cover, the AC was extremely loud, there were ants in the restroom, and we never managed to find the light switch. We immediately left the next day after having to spend the night.
Stayed 2 nights in Nov 2022
Response from Barbara on 18 Mar 2023
Hi! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 Terrible

Keny

Stayed 1 night in Oct 2020

2/10 Terrible

Adan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experiencia
PaguĆ© en lĆ­nea y al llegar, los encargados mencionaron que no tienen ningĆŗn tipo de convenio con Hoteles.com o Capital O. Me hicieron pagar nuevamente.
Stayed 1 night in Oct 2020