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Reviews of Capital O Hotel Aurora, Tuxtla GutiƩrrez

2.5 out of 5
Capital O Hotel Aurora, Tuxtla GutiƩrrez
Calle 7A Oriente Sur #351, Col. San Roque, Tuxtla Gutierrez, CHIS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean and inexpensive. One of the other guests had a dog that barked all night which made sleeping difficult.
Stayed 3 nights in Jan 2024
Response from Ammy on 7 May 2024
Hi, Harvey! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 Good

Edna

Stayed 2 nights in Jan 2024
Response from A on 7 May 2024
Thanks for the positive rating, Edna! Hope to welcome you again soon. Regards, Noah.

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Parece una vecindad, es inconveniente el tener que tocar para que le abran la puerta del hotel todo el tiempo, la gente puede ver adentro de la habitaciĆ³n ya que la Ćŗnica ventana da al pasillo, la llave de la habitaciĆ³n se trababa. La habitaciĆ³n parecĆ­a limpia, el baƱo no tanto no nos arriesgamos a tomar una ducha, las toallas estĆ”n sĆŗper tiesas por lo que sĆ­ necesita una exfoliaciĆ³n son perfectas. En pocas palabras no nos quedamos.
Stayed 2 nights in Sep 2023
Response from Ammy on 30 Sept 2023
Disculpa los problemas que has tenido, Alejandro. Hemos tomado nota de su experiencia esta vez. Tenga la seguridad de que nos esforzaremos en el futuro para garantizarle una gran estancia con nosotros. Saludos, Tim.

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy , good wifi , good A/C , very clean , safe neighborhood , smoking & alcohol NOT allowed ... walking distance to el Centro and public market .
Stayed 2 nights in Jun 2023
Response from Ava on 5 July 2023
Thank you so much for the wonderful rating, Cam! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ava

10/10 Excellent

Jose, Amarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The rooms are clean. Everything works. Iā€™m very pleased with the service every time I stay.
Stayed 2 nights in Aug 2022
Response from Ammy on 20 Aug 2022
Hi, Jose! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Muy buena atenciĆ³n, excelente servicio gracias por todo
Stayed 1 night in Jul 2022
Response from SSimon on 18 July 2022
Gracias por la valoraciĆ³n positiva. Espero volver a darles la bienvenida pronto. Saludos, Simon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great choice for safe, clean, and budget-friendly lodging. As they say in MĆ©xico, it is BBB - bueno, bonito y barato.
Stayed 1 night in Oct 2021

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones trato amable
Stayed 1 night in Feb 2024

8/10 Good

Rosa A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joey on 9 Dec 2023
Hi, Rosa! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey

10/10 Excellent

Rogelio

Stayed 1 night in Nov 2023
Response from Tim on 9 Dec 2023
Hi, Rogelio! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

8/10 Good

BRANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jun 2023
Response from Ava on 5 July 2023
Ā”Hola Brando! Muchas gracias por reconocer nuestros esfuerzos y calificarnos positivamente. Nunca dejaremos de complacerle con nuestros servicios. Saludos, Ava

10/10 Excellent

Marcia

Stayed 1 night in Jun 2023
Response from Lisa on 24 June 2023
Thanks for rating us superbly, Marcia! Glad to know that you loved our services :) Regards, Lisa

8/10 Good

Altin

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
limpieza y seguridad y tiene estacionamiento personal amable y atento
Stayed 1 night in Apr 2023

10/10 Excellent

Jabin Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Tim on 4 May 2023
Hi, Jabin! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

10/10 Excellent

JosƩ Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tim on 4 May 2023
Hi, Eduardo! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

10/10 Excellent

Carlos

Stayed 1 night in Apr 2023
Response from Ammy on 12 Apr 2023
Hi, Carlos! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

MINERVA

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Todo estubo exelente
Stayed 1 night in Apr 2023
Response from Eva on 6 Apr 2023
Ā”Hola, Minerva! Gracias por alegrarnos el dĆ­a con tus encantadoras palabras. Me alegro de que te hayan gustado nuestros servicios. Saludos, Eva

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Lisa on 1 Apr 2023
Thanks for taking out your valuable time to rate us, Jorge! We will work even harder to make your stay a memorable one :) Regards, Lisa

10/10 Excellent

Aldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy
Stayed 3 nights in Feb 2023
Response from Lisa on 7 Mar 2023
Gracias por dedicar su valioso tiempo a puntuarnos, Aldo. Nos esforzaremos aĆŗn mĆ”s para que su estancia sea memorable :) Saludos, Lisa

10/10 Excellent

Berenice

Liked: Staff & service, property conditions & facilities, room comfort
Bueno ara el precio
Justo para el precio
Stayed 1 night in Nov 2022
Response from Eva on 7 Feb 2023
Ā”Hola Berenice! Gracias por darnos una oportunidad y aĆŗn mĆ”s por dejarnos esta reseƱa. Nos sentiremos bendecidos de servirle pronto de nuevo con servicios aĆŗn mejores, actualizados e improvisados. Que tenga un buen dĆ­a. Saludos, Eva

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Este hotel cuenta con atenciĆ³n personal excelente. Los cuartos estĆ”n limpios y todo funciona bien. - El internet no funciona - Hay una casa en medio del hotel
Response from Ava on 22 Dec 2022
Ā”Hola, Andrew! Gracias por tomarte el tiempo de compartir tu prestigiosa reseƱa con nosotros. Estamos orgullosos de ofrecer servicios excepcionales a nuestros clientes y estamos encantados de recibir sus elogios y aprecio. Saludos, Ava

10/10 Excellent

MarĆ­a Fernanda

Stayed 5 nights in Aug 2022