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Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
10/10 Excellent
Juanito
29 Apr 2024
Juanito
Stayed 2 nights in Apr 2024
Response from Ryan- General Manager on 30 Apr 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
The staff (front desk; kitchen; cleaning) are superb. Everyone is very friendly and helpful.
The hotel is kept spotless.
Deborah
Stayed 11 nights in Apr 2024
Response from Ryan- General Manager on 30 Apr 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 16 Apr 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
No pets allowed. So that we can rest comfortably. No itch and allergy
Lillian
Stayed 2 nights in Mar 2024
Response from Ryan- General Manager on 8 Apr 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
8/10 Good
Ryan
4 Apr 2024
Ryan
Stayed 1 night in Apr 2024
Response from Ryan- General Manager on 30 Apr 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious rooms, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
10/10 Excellent
Rodney
3 Apr 2024
Liked: Cleanliness
Rodney
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on 4 Apr 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
4/10 Poor
David M
Travelled with partner
29 Mar 2024
Got a handicap room that I didn’t want, very limited breakfast selections, shower control handle came off in my hand, changed $15 to park in a mostly empty parking lot. Not going back there again.
David M
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on 2 Apr 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.
6/10 Okay
Lee
Business traveller
28 Mar 2024
Good location but it can be noisy
Lee
Stayed 4 nights in Mar 2024
Response from Ryan- General Manager on 28 Mar 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.
8/10 Good
Jessica
Travelled with family, Travelled with family and small children
Overall, everything was great. However the beds were so uncomfortable we hardly got any sleep from tossing and turning. They were absolutely rock solid. The breakfast wasn't all that great either, but it was free so what are you going to do? Not that it tasted bad, but there weren't a lot of options. Staff was super helpful and friendly!
Jessica
Response from Ryan- General Manager on 25 Mar 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
I did not like the disability room which I did not request. The room was very nice, but the shower took for ever to warm, very difficult to regulate and water went all over the floor.
cary
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on 18 Mar 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
10/10 Excellent
Kwan Woo, Rochester
28 Feb 2024
Kwan Woo
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 25 Mar 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Response from Ryan- General Manager on 23 Feb 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Fantatsic staff and great rooms. It’s next to the freeway and under the Orange County flight path, but inside the rooms, it’s practically silent. Very impressive. Very convenient location and great pool and hot tub!
Tammy
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 19 Feb 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
The stay was lovely, loved the breakfast which was included. The place was clean and very hospitable.
Mohamad Nader
Stayed 3 nights in Feb 2024
Response from Ryan- General Manager on 19 Feb 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
10/10 Excellent
Siyu
15 Feb 2024
Siyu
Stayed 3 nights in Feb 2024
Response from Ryan-General Manager on 19 Feb 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on Hotels.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Response from Ryan- General Manager on 14 Feb 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
I liked everything. This is my home away from home.bitscakways so clean and the staff is always so wonderful
Michelle
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 9 Feb 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on Orbitz! We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Thank you for choosing the Residence Inn Tustin for your recent stay and for posting your lovely review on Hotels.com. We are overjoyed to learn that you had a wonderful time with us and that you appreciated our clean rooms, convenient location, and helpful staff. Your feedback is very valuable to us and inspires us to keep striving for excellence in everything we do. We would be delighted to have you back as our guest whenever you travel to Tustin. Please feel free to contact us directly for any inquiries or special needs. We look forward to seeing you again soon and making your next stay even more pleasant.
2/10 Terrible
Pravin, Redmond
Travelled with family and small children, Business traveller
Unable to open door using key card. Had to use maximum force to open.
Stench was from some smoke. We wanted smoke free room with children staying. The front desk had no answer
Pravin
Stayed 1 night in Feb 2024
Response from Ryan-General Manager on 5 Feb 2024
hank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Response from Ryan- General Manager on 30 Jan 2024
Thank you for choosing the Residence Inn Tustin for your recent stay and for posting your lovely review on Hotels.com. We are overjoyed to learn that you had a wonderful time with us and that you appreciated our clean rooms, convenient location, and helpful staff. Your feedback is very valuable to us and inspires us to keep striving for excellence in everything we do.We would be delighted to have you back as our guest whenever you travel to Tustin. Please feel free to contact us directly for any inquiries or special needs. We look forward to seeing you again soon and making your next stay even more pleasant.
4/10 Poor
Patrick
Travelled with family
29 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Patrick
Stayed 1 night in Jan 2024
Response from Ryan-General Manager on 31 Jan 2024
I am sorry to hear that you had a negative experience at our property. We value your feedback and we strive to improve our hotel every day.Please let us know what specific issues you encountered during your stay, so that we can address them promptly and prevent them from happening again. You can contact us by phone, email, or through our website. We appreciate your honesty and your business.We hope that you will give us another chance to serve you better in the future. We would love to welcome you back the next time you visit Tustin. Thank you for choosing Residence Inn by Marriott. Have a great day!
8/10 Good
Barbara
29 Jan 2024
Liked: Cleanliness, staff & service
They were doing some remodeling, so the place had a bad smell.
Barbara
Stayed 1 night in Jan 2024
Response from Ryan- General Manager on 30 Jan 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests.We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.
Response from Ryan- General Manager on 26 Jan 2024
Thank you for choosing our hotel for your stay and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your experience and appreciated our amenities, service, and location. Your kind words mean a lot to us and motivate us to keep up the good work.We are thrilled to have you as part of our hotel family and we look forward to seeing you again soon. Please do not hesitate to contact us if you need any assistance with your future bookings or travel plans.
6/10 Okay
Danielle
21 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Water pressure was horrible. Loud highway noise
Danielle
Stayed 2 nights in Jan 2024
Response from Ryan- General Manager on 22 Jan 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver exceptional service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 22 Jan 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
10/10 Excellent
Debbie
6 Jan 2024
Debbie
Stayed 2 nights in Jan 2024
Response from Ryan- General Manager on 30 Jan 2024
Thank you for choosing our hotel for your recent stay and for sharing your feedback on expedia.com. We are delighted to hear that you enjoyed your experience with us and that you appreciated our amenities, service, and location. Your kind words mean a lot to us and motivate us to keep improving our standards of excellence.We would love to have you back as our guest anytime you visit Tustin. Please feel free to contact us directly for any special requests or preferences. We look forward to seeing you again soon and making your next stay even more memorable.
6/10 Okay
Peter
Travelled with family
3 Jan 2024
Liked: Cleanliness, staff & service, amenities
Room is clean. TV not working, all EV charging not working. Free breakfast is basic and Okay. Bread toaster takes over 5 mins to toast.
Peter
Stayed 1 night in Jan 2024
Response from Ryan- General Manager on 3 Jan 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.
8/10 Good
Michael
25 Dec 2023
Michael
Stayed 1 night in Dec 2023
Response from Ryan-General Manager on 22 Jan 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Overall is good. Only there are not so many food choices
Guifen
Stayed 1 night in Dec 2023
Response from Ryan- General Manager on 23 Dec 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 8 out of 10 on Hotels.com. Our standard Housekeeping service interval is every 3 days, but if you wish to receive service more frequently, just let the Front Desk know. We are looking forward to your next visit with us here!
There was construction on the ground; a bit dirty. Listed as ev chargers were available on-site, however non was in service. Overnight parking was $15/night.
Staff was friendly.
Free breakfast was good
Tri
Stayed 1 night in Dec 2023
Response from Ryan- General Manager on 21 Dec 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver exceptional service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 21 Dec 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver exceptional service. We are looking forward to your next visit with us here!
10/10 Excellent
David
2 Dec 2023
David
Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on 21 Dec 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 21 Dec 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 21 Dec 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Me gustó mucho,es la segunda vez que me hospedo ahí y seguiría quedándome una estadía muy buena!!!
Cesar
Stayed 4 nights in Nov 2023
Response from Ryan- General Manager on 28 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
The staff was very friendly and I liked the property overall. However the main reason I booked this hotel was for the charging stations as I rented a Tesla. I was told that the charing stations had not been working for a couple of months, so that became a point of frustration for me both in regards to my time and additional costs out of pocket needed to charge the car elsewhere. That really should have been updated and removed from the property amenities.
Cary
Stayed 3 nights in Nov 2023
Response from Ryan- General Manager on 17 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
10/10 Excellent
Emmanuel
14 Nov 2023
Emmanuel
Stayed 5 nights in Nov 2023
Response from Ryan- General Manager on 15 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 14 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 14 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Great hotel, stayed for one night so that we were close to the airport. Clean and functional.
Jordan
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 5 out of 5 on Travelocity. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Very clean and quiet location and the hotel. Staffs were wonderful to deal with. Breakfast included nice touch. Only con would be besides the Starbucks/subway and the burger place no other food option nearby. But we had a car so we no issue.
Bappi
Stayed 4 nights in Oct 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
4/10 Poor
Sreedhar
Business traveller
3 Nov 2023
Disliked: Property conditions & facilities
Bath shower is horrible it burned my skin water flow is slow it took 15-20mins
Sreedhar
Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!
10/10 Excellent
Kun
2 Nov 2023
Kun
Stayed 2 nights in Oct 2023
Response from Ryan- General Manager on 25 Nov 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!