Hotels with Pool & Resorts in Tuscaloosa from AU$118

"Front desk staff need some customer service training. When I approached the desk on Sunday night neither of the two young females greeted me. I had to ask if I could check in. Then the only thing spoken to me was to ask for my cc for incidentals and that I must pay a parking fee. There was no “thank you” or hope you have a great stay or let us know if you need anything…..They set the tone for my stay. This place is fine if you are doing something connected with the university but not if you are a travel or wanting to check out Tuscaloosa."

"Y"

"Everything about the hotel was nice. From check-in, to the room, to the breakfast, and check-out everything was good for us."

"We went on a busy weekend and there was only 1 person working the front desk so it took a little while to get checked in. There was a sign at the front desk notifying guests that the elevator was broken, so we were glad to get a room on the first floor….until we tried to sleep that night. We could hear every step the people in the room above us took and they seemed to be up most of the night. The floor would creak loudly every time they walked around and it woke us up all through the night and kept us up. We left exhausted. The hotel was not very clean either. The bath tub looked dirty and the walls were dirty. "

"Great"

"It had a damp smell to the room that stayed even after disinfecting the room!"

"Only one elevator in the building was working. I was initially charged for parking, but that was never mentioned at check-in. I was able to get that reversed (days later) when I communicated that I did not utilize their parking as my son lives in the apartments next door. This hotel has gone down hill in the last few years and does not represent the Hilton standards or the rates that they are charging."

"Great rooms with excellent staff. Breakfast is one of the best I have had. Their restaurant had very limited options."