Tusayan Ruin and Museum Tours and Activities

Staff was super unhelpful and unfriendly. When we went down to ask for towels, they wouldn’t give them to us. They said they would send someone else to bring them up. They ended up bringing them when I was in the shower with no knock or announcement. This was a major invasion of privacy, as I was in the shower at the time with no one else in the room. I also asked for a pool key at checkout since I had only stayed for one night and wanted to get lunch and drinks at the pool. The staff member refused to give me a key and said I would have to check back into the hotel. I’ve stayed here before and never had a problem with the staff or getting a pool key after checkout. I will not be staying here again and won’t be recommending this hotel to anyone else.

I love that every thing was so sleek and clean!! The ambiance was amazing!!

Very nice suite. Helpful staff. Convenient location.